Insurance Sales Agent - Columbia

AAA-The Auto Club Group•Forest Acres, SC

5d•$55,000 - $70,000•Onsite

About The Position

The Insurance Sales Agent works in a fast-paced AAA branch, selling and servicing ACG-branded and brokered insurance products, memberships, and financial products. The role focuses on building customer relationships, identifying needs and coverage gaps, recommending appropriate solutions, generating new business, retaining clients, and meeting individual sales targets. Compensation includes base pay, performance incentives, and first-year ramp-up support. The position is full-time, W-2, hourly, and non-exempt. The listed location is AAA Car Care Center, 2 Tanner Rd, Greenville, SC 29607. The schedule is Monday through Friday, 8:30 a.m. to 6:00 p.m., with possible rotating Saturdays from 9:00 a.m. to 1:00 p.m. Work takes place in a temperature-controlled AAA branch, and some travel to local events may be required. The agent must be able to work varied hours, including possible weekends. Typical first-year starting earnings are listed as $55,000–$70,000+, based on performance. The posting describes a $5,000 ramp-up incentive, paid at 30 and 60 days of employment, plus weekly supplemental pay for six months: $200 per week during months 0–2, $150 per week during months 3–4, and $100 per week during months 5–6. Additional incentives include an elevated commission structure during the first 15 months and a new-hire on-pace bonus tied to milestones. The Auto Club Group provides membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories. It is part of the national AAA federation and is the second-largest AAA club in North America. ACG describes its workplace as inclusive and welcoming to people with diverse backgrounds, experiences, and viewpoints.

Requirements

Active State Property & Casualty Insurance Sales license.
Active State Life and Health Insurance Sales license, or ability to obtain it within 90 days of hire.
Qualify for, obtain, and maintain all applicable state licenses and appointments required to sell or service Auto Club Group Membership products.
Obtain Health and Accident licenses and appointments where applicable, within the timeframe established by the Business Unit.
High school diploma or equivalent.
At least 1 year of customer-facing experience in a fast-paced, computer-automated business environment, such as financial services or banking.
Ability to develop, manage, and close sales opportunities, including lead tracking, follow-up, pipeline management, and accountability for performance goals.
Ability to use consultative selling, product knowledge, listening, and customer discovery to assess needs, identify coverage gaps, and recommend tailored solutions.
Ability to generate business through referrals, outbound activity, networking, and other business-development efforts.
Excellent verbal and written communication skills, a customer-first mindset, and confidence guiding sales conversations.
Proficiency with CRM platforms and Microsoft Office applications.
Ability to work varied hours, including possible weekends; some travel to local events may be required.
Regular and reliable attendance.
Consent to a background and drug screen if offered employment.

Nice To Haves

Insurance experience is helpful but not required.

Responsibilities

Sell and provide ongoing service for ACG-branded and brokered insurance products, memberships, and financial products in a high-traffic ACG branch.
Uncover customer needs, generate new business, retain existing clients, grow the ACG insurance portfolio, overcome objections, negotiate, close sales, and meet or exceed individual sales targets and incentive-plan expectations.
Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions.
Quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
Build and maintain rapport with members and clients, respond to inquiries professionally and promptly, and support customer satisfaction, loyalty, and trust in the AAA brand.
Participate in local branch and community events to prospect, expand referral networks, and develop new business opportunities.
Identify cross-sell and referral opportunities into Travel and Financial Services to maximize overall member value.
Maintain disciplined lead tracking, follow-up, pipeline management, and accountability for sales performance.

Benefits

Medical plans with multiple coverage options, including HSA eligibility.
Prescription drug coverage.
Dental and vision benefits.
Employee Assistance Program with confidential support services.
Company-paid basic life insurance.
Optional supplemental life insurance and dependent coverage.
Short-term and long-term disability coverage.
Critical illness, accident, and pet insurance options.
401(k) plan with a 50% company match on employee contributions up to 6% of pay, immediate vesting of the match, and an additional company contribution of 4% of pay each pay day, which is 100% vested after three years of service.
Health Savings Account and Flexible Spending Account options.
Accrual-based paid time off, eligible after 90 days of employment; full-time new employees receive up to 12 PTO days annually.
10 company-paid holidays annually for eligible full-time employees.
One mental health day, two floating holidays, and one volunteer day for eligible full-time employees.
Paid leave programs, including parental, bereavement, jury duty, and military leave.
Tuition assistance of up to $5,250 annually, with 80% covered by ACG.
100% reimbursement for eligible professional certification programs.
Career development and advancement opportunities.
Complimentary AAA membership with roadside assistance and travel discounts.
Adoption assistance program.
$5,000 new-agent ramp-up incentive and six months of supplemental weekly pay.
Elevated commission structure during the first 15 months and a new-hire on-pace bonus tied to milestones.