Insurance Coordinator / Front Desk

Guardian Dentistry Partners•Novi, MI

22h

About The Position

Goldstein Dental Group is seeking an office professional with a friendly attitude and strong organizational skills to serve as a front desk receptionist and insurance coordinator. The role welcomes patients and helps create a positive patient experience while they wait to see the dentist or hygienist. It also involves managing calls and scheduling patient appointments for doctors and hygienists in a fast-paced office that requires multitasking. The company describes its workplace as safe and welcoming and offers benefits and vacation time. This is a non-exempt position. Goldstein Dental Group is an Equal Opportunity/Affirmative Action Employer and will consider qualified applicants without regard to legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in undue hardship.

Requirements

Strong organizational skills.
Outstanding professionalism, high moral standards, and a self-motivated work ethic.
Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
A driven personality and commitment to striving for excellence in the profession and providing the best care for patients.

Nice To Haves

2–3 years of experience.
Dentrix experience.

Responsibilities

Complete daily insurance verifications for all scheduled patients.
Greet patients by first name in a friendly manner and assist them throughout their office visit.
Provide friendly service to people entering the office or calling by phone.
Answer and manage phone calls.
Schedule patient appointments for doctors and hygienists.
Confirm all future appointments.
Assist patients with billing questions.
Submit insurance claims with proper attachments and narratives.
Follow up on unscheduled recare and treatment appointments.