Installed Sales Administrative Assistant

Carter Lumber•Chesapeake, VA
•Onsite

About The Position

The Installed Sales Administrative Assistant provides sales and administrative support to the Kempsville Building Materials Installed Sales team, which performs installation, repair, and remodeling services for general contractors and homeowners. The role primarily handles billing and maintains the financial aspects of installed jobs. It also supports scheduling, material delivery coordination, job-status communication, paperwork, database maintenance, service requests, insurance verification, pay requests, and subcontractor compliance documentation. Financial duties include tracking contract totals, billing for work in progress and completed jobs, ensuring required materials and returns are accounted for, preparing financial and monthly division reports, setting up subcontractors, and managing material orders and purchases. The position is based at 3300 Business Center Drive, Chesapeake, Virginia, and is scheduled Monday through Friday, 7 a.m. to 4 p.m.

Requirements

  • Bookkeeping or billing experience is helpful.
  • A background in building materials is helpful.
  • Strong attention to detail and accuracy.
  • Ability to prioritize responsibilities and meet deadlines.
  • Self-starter.
  • Effective communication skills.
  • Ability to analyze problems and provide resolutions.
  • Experience with Microsoft Office, including Outlook, Word, and Excel.

Nice To Haves

  • Bookkeeping or billing experience.
  • Background in building materials.

Responsibilities

  • Provide sales and administrative support to the Installed Sales team.
  • Maintain the Installed Sales schedule, ensuring timely material deliveries and communicating with Field Supervisors about job status.
  • Manage paperwork through Workflow.
  • Perform billing tasks, including interim billing based on completed work or contract terms and final billing upon job completion.
  • Invoice materials and maintain an information database.
  • Create service requests in the POS system.
  • Verify insurance coverage and monitor expiration dates.
  • Process pay requests and send required compliance paperwork to subcontractors.
  • Track installed job contract totals and ensure job materials and returns are accounted for.
  • Prepare mid-month, end-of-month, and other financial reports, including monthly reports for the Installed Division.
  • Set up subcontractors in the system.
  • Order materials, issue purchases, and verify vendor acknowledgments for pricing and quality.

Benefits

  • Health, dental, and vision plans for single and family coverage available after 30 days of employment.
  • Short- and long-term disability.
  • Company-paid life insurance and AD&D.
  • Optional supplemental life insurance.
  • Company-match 401(k).
  • Vacation time and paid holidays.
  • Vendor incentives.
  • Room for growth; the company promotes from within.
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