Administrative Assistant - Sales

Tom James Company•Pittsburgh, PA

3d•Onsite

About The Position

The Administrative Assistant supports Tom James Company sales team members, store leaders, and organizational leaders in fulfilling the company’s mission to be a global leader in the fashion industry. This is a part-time position in the Pittsburgh, Pennsylvania office, requiring 21 hours per week and regular onsite attendance. The stated hourly rate is $19.00.

Requirements

Confident and able to work independently.
Strong verbal, written, and listening communication skills.
Excellent organizational skills.
Outstanding time-management skills.
Professional customer-service skills.
Social-media savvy, especially with LinkedIn and Instagram.
Proficient with multiple forms of technology, including Microsoft Office and Google Docs, Sheets, and Forms.
Basic accounting skills, such as balancing accounts.
Flexible and able to multitask.
Motivated to tackle challenges.
Enjoys working in a fast-paced team environment.
Able to bend and lift 30 pounds.
Valid driver's license required, except in larger metropolitan areas.

Nice To Haves

Two years of office-related experience preferred.
Experience in a sales-oriented environment is a plus.

Responsibilities

Prepare for daily client visits.
Prepare clothing for delivery.
Locate client information, including accounts receivable balances and sales sheets.
Update sales materials regarding fabrics and options.
Coordinate and maintain client orders and files.
Communicate with clients to set appointments, provide order status, schedule deliveries, and send reminders.
Communicate regularly with the sales professional and other store team members.
Meet with the sales professional to set goals.
Manage the daily calendar.
Organize inventory.
Identify efficiencies in processes and communication.
Pick up and deliver client items as needed.
Prospect for new clients using internet and social media applications.
Support digital marketing through platforms including LinkedIn, Instagram, Facebook, Threads, and Twitter.
Enter referrals into the proprietary system.
Send introductory and promotional messages.
Create call lists and hot lists.
Provide exceptional customer service when communicating with factories, the corporate office, clients, and outside vendors.
Maintain a professional image when interacting with corporate clients.