Installed Manager

Carter Lumber • Johnsonville, SC

1d

About The Position

A Carter Lumber Installed Manager oversees installation services, repairs, and remodeling work performed by employee installers and subcontractors, and manages installation schedules. Success in this role requires knowledge of building materials, local building codes, and proper installation techniques, along with a strong commitment to customer service and belief in the company’s mission and goals.

Requirements

• At least 2 years of installed sales, related building materials, or installation experience.
• Strong knowledge of installation methods and process improvements.
• Ability to solve problems using sound judgment to analyze, troubleshoot, and evaluate issues.
• Excellent organizational, communication, and customer service skills.
• Ability to analyze problems and provide recommendations for solutions.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Identify and recruit qualified field personnel and subcontractors.
• Ensure all paperwork requirements are met.
• Ensure installers complete work according to the company’s code of conduct.
• Work with the Installed Service Manager to build a strong installed sales team that meets company sales and margin goals.
• Schedule and coordinate installed services.
• Work with the existing sales force to identify installed sales opportunities and present installed sales to potential customers.
• Research and identify market opportunities and trends to grow installed sales.
• Ensure jobs are completed on time and according to contract.
• Resolve issues patiently and respectfully while ensuring customers receive high-quality workmanship.
• Ensure installers work safely and follow OSHA regulations.
• Conduct inspections and facilitate best practices to ensure safety standards are met.
• Direct and train installers to ensure regulatory guidelines and requirements are met.
• Ensure installers have the training needed to install products safely and efficiently.

Benefits

• Health, dental, and vision plans for individuals and families, available after 30 days of employment.
• Short- and long-term disability.
• Company-paid life insurance and AD&D.
• Optional supplemental life insurance.
• Company-match 401(k).
• Vacation time and paid holidays.
• Vendor incentives.
• Opportunities for growth and promotion from within.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed