Illinois Installation & Service Technician - Low Voltage

Solucient Security•Northbrook, IL

5d•Onsite

About The Position

Solucient Security is hiring an experienced Alarm Installation & Service Technician for its Install and Service Operations team. This is a full-time, field-based position serving the Illinois Chicago Northland market, primarily Lake County, McHenry County, Cook County, and Chicago proper. The Illinois office is located in Northbrook. The technician takes ownership of commercial alarm and life-safety systems from installation and programming through commissioning, testing, inspection, troubleshooting, repair, and maintenance. The role also supports installation and service work for other low-voltage electronic security solutions. Work must meet applicable codes, NFPA standards, manufacturer specifications, authority having jurisdiction (AHJ) requirements, and Solucient standards. Technicians document work and testing accurately, communicate with clients and teammates, train clients on system operation, and maintain company tools, equipment, vehicles, and other resources. The position requires a strong commitment to safety, quality workmanship, compliance, and professional client service. Technicians must follow company and job-site safety requirements, use required PPE, report hazards, and stop work when conditions present an unacceptable safety risk. This active field role involves travel between client locations and work in commercial, construction, and mechanical environments. The standard schedule is Monday through Friday, 8:00 a.m. to 6:00 p.m. Schedule flexibility, overtime, some overnight travel, and participation in the on-call rotation are required based on client and business needs. The position is non-exempt. Reasonable accommodations will be considered for qualified individuals in accordance with applicable law.

Requirements

Hands-on commercial alarm installation and service experience.
Experience with programming, testing, inspection, troubleshooting, and repair.
Working knowledge of applicable fire alarm codes and standards, including NFPA 72.
Ability to interpret plans, specifications, wiring diagrams, and technical documentation.
Strong troubleshooting and problem-solving skills.
Attention to detail and commitment to quality workmanship.
Professional client communication and follow-through.
Ability to work independently while collaborating effectively with a team.
Valid driver's license and acceptable driving record.
Ability to maintain required licenses, certifications, and continuing education.
Ability to perform active field work that may involve standing, walking, bending, kneeling, crouching, reaching, climbing ladders, working from lifts or at heights, working above ceilings, using hand and power tools, and lifting or moving equipment and materials.
Ability to travel between client locations and work in commercial, construction, and mechanical environments.
Availability for schedule flexibility, overtime, some overnight travel, and participation in the on-call rotation based on client and business needs.

Responsibilities

Install, program, inspect, test, troubleshoot, repair, and maintain commercial alarm and life-safety systems.
Support installation and service work for other low-voltage security solutions.
Perform commissioning, system verification, and required inspections.
Read and interpret drawings, specifications, wiring diagrams, and technical documentation.
Diagnose system issues, identify root causes, and determine appropriate corrective action.
Perform work in accordance with applicable codes, NFPA standards, manufacturer specifications, AHJ requirements, and Solucient standards.
Document work performed, testing results, deficiencies, programming changes, and materials accurately.
Communicate proactively with clients and teammates about progress, issues, and next steps.
Train clients on system operation and provide professional technical support.
Maintain company tools, equipment, vehicles, and other resources.
Follow company and job-site safety requirements, use required PPE, identify and report hazards, and stop work when conditions present an unacceptable safety risk.