Advanced Low Voltage Installation Technician

New Era Technology•Fort Wayne, IN

1d•$38 - $42

About The Position

The Advanced Low Voltage Installation Technician is responsible for installing, maintaining, and servicing low-voltage systems within facilities, including door access, surveillance cameras, intrusion alarms, fire alarms, AV, audio, paging, intercom, nurse call, and network systems. The technician completes projects efficiently and effectively while meeting the company’s quality standards and maintaining a professional and safe working environment. The role involves working in shops, on construction sites, in finished spaces, and outdoors as required. Typical hours are 7:00 a.m. to 3:30 p.m., but other shifts, weekends, and overtime are often required to meet deadlines and client needs. Out-of-town and overnight travel may be required, with overnight travel expectations of up to 15%.

Requirements

At least 4 years of experience with physical security products, including CCTV, surveillance cameras, door access, intrusion alarms, and A/V.
Excellent written and verbal communication skills.
Responsible, customer-service- and colleague-oriented, personable, and well organized.
Strong customer service skills when working with internal and external customers.
Ability to manage multiple tasks simultaneously.
Strong interpersonal skills and ability to work with diverse groups.
Proficiency using PC or Apple computers, including programs such as MS Office.
Planning, organizing, and implementation skills to complete projects by specific due dates.
Ability to handle stressful situations effectively.
Ability to read and interpret general business documentation.
Ability to work at K–12 schools and construction sites.
Valid and current driver’s license.
Smartphone capable of running Microsoft Company Portal and other apps needed to complete work.
Ability to acquire CTS certification within 15 months of starting.
Ability to read, understand, and interpret job-related documents, instructions, policies, and communications in English, and communicate effectively in English verbally and in writing.
Ability to stand on a concrete floor for extended periods and repetitively lift and/or move equipment weighing at least 60 pounds.
Ability to lift equipment and construction supplies from floor height to overhead while loading or unloading trucks or preparing for installations, service calls, and events.
Ability to climb and work at heights over 25 feet.
Ability to stand, walk, climb, sit, use hands and fingers, and perform reaching, grasping, and carrying activities.

Nice To Haves

NICET FAS certification.
Genetec certification.
AXIS certification.
Avigilon certification.
Other relevant certifications.

Responsibilities

Read and understand the Systems Integration installation process.
Understand wiring diagrams, schematics, and blueprints.
Fabricate and terminate cabling, prepare racks, and work with multi-pins and electronic equipment racks related to professional audio, video, lighting, and computer-controlled systems integration.
Assist with preventive maintenance of external and internal customer equipment.
Respond promptly to customer service-related issues.
Complete service installation tickets accurately and manage inventory items.
Develop working knowledge of company software and use the software system on a day-to-day basis.
Work safely and positively, show respect to others, and contribute to the team.
Comply fully with company and customer safety programs.
Perform other duties as required.