Field Installation Technician - Low Voltage

Ronco•Buffalo, NY

About The Position

Ronco is seeking a Field Installation Technician in its Buffalo, New York market to perform technical duties supporting education and healthcare communications systems. The role is responsible for installing, supporting, maintaining, and troubleshooting electronic communications systems. The technician works with installation and construction personnel, customers, company teams, and technical staff; provides customer training and on-call support; and completes project tasks and documentation. The position may require vendor-specific credentialing to visit customer sites as a condition of continued employment. Requirements may vary by customer and may include vaccinations, additional background checks, drug testing, or other customer-specified criteria. Employment is subject to passing a drug test. Ronco provides critical communications technology, installation, and support to the federal government, healthcare organizations, and primary education institutions. Founded in 1965, it is a third-generation family-owned and operated company headquartered in Buffalo, New York, with locations along the East Coast. The expected hourly pay rate is $20.00 to $37.00. The company offers a friendly working atmosphere, competitive compensation and benefits, on-the-job training, and opportunities for promotion.

Requirements

At least 2 years of related low-voltage work experience.
Ability to read schematics and interpret signal flow through circuits.
Functional understanding of IT-related technologies.
Experience using basic hand tools and multimeters.
Ability to read and interpret blueprints.
Professional self-starter who is reliable, flexible, proactive, resilient, organized, and punctual.
Computer skills including basic computer operations, file management, word processing, spreadsheets, databases, presentations, information searching, and communication.
Excellent written and verbal communication skills.
Ability to work independently and in a team environment.
Strong commitment to customer satisfaction.
Basic arithmetic skills, including addition, subtraction, multiplication, division, percentages, and fractions.
Ability to follow policies, processes, and procedures.
Effective use of Microsoft 365 products.
Attention to detail and commitment to completing assignments with quality outputs.
Maintain industry-recognized technology credentials.
Maintain a clean driving record.

Responsibilities

Perform and coordinate system programming changes, troubleshooting, and maintenance.
Complete assigned project tasks and associated documentation in a timely manner.
Terminate cabling at the head-end rack and other field locations.
Attend or conduct project meetings with installation or construction personnel and assist with scheduling and installation.
Communicate project progress and changes to customers, the company, and technical staff.
Assist in coordinating the shipping of project equipment.
Train customers or end-user personnel in the operation and maintenance of systems.
Provide effective on-call support.
Attend job-related training offered by the company and pursue self-directed learning.
Acquire technical certifications as needed for the job.