Installation/Repair Technician I

Bluepeak • Spearfish, SD

8d

About The Position

The Installation/Repair Technician I repairs, installs, modifies, and upgrades telecommunications systems and related equipment. The role supports Bluepeak’s fiber-rich internet service by assessing customer needs, installing suitable telecommunications systems, maintaining equipment, and diagnosing and resolving technical faults. The technician also checks the quality and appearance of wiring, keeps appropriate inventory on the company truck, and responds to customer complaints in a timely manner.

The position requires a high school diploma or equivalent. One to two years of telecommunications experience is preferred. Candidates must complete a background check and drug test before employment. This is a safety-sensitive role, and the drug test includes marijuana regardless of medical marijuana license status. The work involves substantial physical activity and may take place outdoors, at elevated locations, in tight or poorly ventilated spaces, and in varied weather and environmental conditions. Technicians must safely operate company vehicles and work around power lines and electrical equipment.

Requirements

• High school diploma or equivalent.
• Ability to complete a background check and drug test before employment; the drug test includes marijuana regardless of medical marijuana license status.
• Ability to stand for most of the workday and walk or work across varied terrain and in all types of weather.
• Ability to carry tools and equipment, including ladders and tool belts.
• Ability to work in tight spaces while bending, twisting, and reaching.
• Ability to carry, climb, and operate an approximately 28-foot, 75-pound extension ladder.
• Ability to distinguish different sizes and colors of wire.
• Ability to work in elevated locations, such as roofs and utility poles.
• Ability to use drills, hammers, wrenches, screwdrivers, and other hand tools.
• Ability to work with small components and use close vision, peripheral vision, and focus adjustment.
• Ability to work in poorly ventilated areas such as attics and in extreme temperatures.
• Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
• Ability to lift up to 90 pounds.
• Physical ability to work with computer and test equipment.
• Ability to work in environments with dust, dirt, noise, insects, and cleaning solutions.
• Ability to work safely near power lines and electrical equipment.
• Ability to drive company vehicles safely.
• Ability to meet the physical limits required for personal protective equipment, aerial lift equipment, ladders, and/or gaffs used in the position.

Nice To Haves

• One to two years of experience in the telecommunications field.
• Experience with word processing, spreadsheets, Internet software, email, and database software.

Responsibilities

• Upgrade and maintain existing telecommunications systems.
• Evaluate customers’ needs and install telecommunications systems that meet those needs.
• Run routine tests to confirm telecommunications system components are functioning optimally.
• Diagnose problematic telecommunications systems and resolve technical faults.
• Inspect wiring work to ensure it looks professional.
• Maintain appropriate inventory levels on the company truck to meet customer needs.
• Investigate and resolve customer complaints in a timely manner.

Benefits

• Competitive compensation and annual bonus eligibility.
• Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k).
• Vacation and paid sick time, paid holidays, and personal days.
• Professional development with an emphasis on internal promotion.
• Employee discounts on Bluepeak services, including internet.
• Progressive and inclusive work culture with flexibility, support, and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED