Repair Technician (Device Repair & Installation)
About The Position
Batteries Plus is hiring a Repair Technician to provide hands-on device, automotive, and other technical services in a retail and service environment. The role performs phone, tablet, and small-electronics repairs using structured procedures and quality standards; cuts and programs automotive keys; and provides battery testing and installation. Technicians troubleshoot issues, follow repair guides, document completed work, and focus on accurate, high-quality results. The position also involves explaining service options and repair expectations to customers, maintaining an organized work area, caring for tools and repair inventory, and following safety and service procedures. Regular customer interaction and teamwork with sales staff are part of the role. The employer provides training and company-funded certifications. Prior experience with the company's specific products or services is not required; the position is suited to people with hands-on mechanical, electronics, repair, trade, or other technical experience who want to build their skills. The employer describes opportunities for increased earnings and responsibility as skills develop, and potential advancement into senior technical, training, leadership, or other roles. The position is full-time, 40 hours per week, with weekday and weekend shifts scheduled during daytime hours and no late nights. Expected total earnings are $20.00–$23.50 per hour, consisting of hourly pay of $15.50–$16.50 and uncapped repair incentives that typically add $3.50–$5.25 or more per hour based on eligible completed repair services. Weekend hours receive a $5-per-hour premium. Base-level repair incentive earnings are guaranteed during the first 90 days of training.
Requirements
- High school diploma or equivalent.
- At least 18 years of age.
- Valid driver's license.
- Availability to work weekdays and weekends.
- Demonstrated hands-on mechanical or technical aptitude through work experience, training, education, or personal experience.
- Ability to lift up to 50 pounds and work with small components.
- Strong attention to detail and ability to follow structured repair procedures.
- Dependability, accountability, and ability to take ownership of responsibilities.
- Openness to coaching and motivation to build technical expertise.
Nice To Haves
- Experience in phone or electronics repair, automotive or mechanical service, technical training, or another structured repair environment; helpful but not required.
- Mechanical, electronics, repair, trade, or other hands-on experience.
Responsibilities
- Perform phone, tablet, and small-electronics repairs using structured repair procedures and quality standards.
- Cut and program automotive keys and complete battery testing and installation services.
- Troubleshoot issues, follow repair guides, document completed work, and strive to get repairs right the first time.
- Communicate professionally with customers about service options, repair expectations, and completed work.
- Maintain an organized work area and care for tools and repair inventory.
- Follow safety and service procedures.
- Work with sales staff and interact regularly with customers.
Benefits
- Partial-paid health insurance.
- Group dental, vision, and short-term disability coverage options.
- SIMPLE IRA with 3% employer match.
- Paid time off and holidays.
- Paid training and company-funded certifications.
- Employee discounts.
- Uncapped repair incentives.
- Weekend premium pay.
- 90-day guarantee of base-level repair incentive earnings while training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
