Installation/Repair Technician I

Bluepeak • Spearfish, SD

16h

About The Position

The Installation/Repair Technician I repairs, installs, modifies, and upgrades telecommunications systems and related equipment. The role supports the delivery of fiber-rich internet service to customers’ homes and businesses by assessing customer needs, installing and maintaining systems, testing equipment, diagnosing faults, and resolving customer complaints. The technician also maintains an appropriate inventory of supplies on the company truck and ensures wiring work is professional.

Requirements

• High school diploma or equivalent.
• One to two years of telecommunications field experience is preferred.
• Experience or familiarity with word processing, spreadsheets, internet software, email, and database software.
• Must complete a background check and drug test before employment.
• Ability to work while standing most of the time and to walk or work across varied terrain and in all types of weather.
• Ability to carry tools and equipment, including ladders and tool belts; carry, climb, and operate an approximately 28-foot, 75-pound extension ladder; and work in elevated locations such as roofs and utility poles.
• Ability to work in tight spaces while bending, twisting, and reaching, and to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp.
• Ability to distinguish wire sizes and colors and work with small components.
• Ability to use drills, hammers, wrenches, screwdrivers, other hand tools, computer equipment, and test equipment.
• Ability to use close and peripheral vision and adjust focus.
• Ability to work in poorly ventilated areas such as attics and in extreme temperatures, as well as environments with dust, dirt, noise, insects, and cleaning solutions.
• Ability to lift up to 90 pounds and meet the physical limit requirements of personal protective equipment, aerial lift equipment, ladders, and/or gaffs used in the position.
• Ability to work safely near power lines and electrical equipment.
• Ability to drive company vehicles safely.

Nice To Haves

• One to two years of experience in the telecommunications field.

Responsibilities

• Upgrade and maintain existing telecommunications systems.
• Evaluate customers’ needs and install telecommunications systems that meet those needs.
• Run routine tests to confirm system components are functioning optimally.
• Perform diagnostic testing to identify and resolve technical faults.
• Check wiring work to ensure it is professional.
• Maintain appropriate inventory levels on the truck to meet customer needs.
• Investigate and resolve customer complaints in a timely manner.

Benefits

• Competitive compensation and annual bonus eligibility.
• Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k).
• Vacation, paid sick time, paid holidays, and personal days.
• Professional development with an emphasis on internal promotion.
• Employee discounts on Bluepeak services, including internet.
• Flexible support and resources in a progressive and inclusive work culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED