Installation & Repair Technician - Telecommunications

Hill Country Telephone Cooperative•Ingram, TX
•$22 - $39

About The Position

Hill Country Telephone Cooperative, Inc. (HCTC) is hiring a full-time Telecommunications Installation & Repair Technician to support customers’ high-speed broadband and phone services. The technician performs skilled installation and maintenance work on telecommunications outside plant facilities and services, installs and services customer premises equipment (CPE), and carries out maintenance and provisioning activities involving access network electronics, rectifiers, batteries, and outside plant electronics cabinets. The role typically works 40 hours per week and participates in an on-call rotation providing after-hours and weekend support as needed. HCTC is an established cooperative serving rural communities in the Texas Hill Country. The company describes its vision as connected, vibrant, and sustainable rural communities and emphasizes community service, competitive pay, career development, and a positive work culture. Employment offers are conditioned on passing a preemployment drug and alcohol screen and background check.

Requirements

  • High school diploma or equivalent.
  • 2 to 4 years of relevant experience in telephony or telecommunications network installation and repair.
  • Knowledge of telecommunications industry test and locating equipment.
  • Basic knowledge of electricity, fiber optic theory, telephone, xDSL, and network installation and maintenance.
  • Class A Texas Commercial Driver's License, or ability to acquire one within six months from date of hire.
  • Pole Climbing Certification, or ability to acquire it within six months from date of hire.
  • Pass a preemployment drug and alcohol screen and background check.
  • Ability to perform the described installation, maintenance, troubleshooting, equipment provisioning, aerial lift operation, and pole climbing duties.

Responsibilities

  • Install and maintain customer premises equipment, local area networks, and WiFi networks, including DSL routers and premise hubs.
  • Install and maintain network interface devices (NID) and Optical Network Terminals (ONT).
  • Troubleshoot copper and fiber optic cable to and beyond the demarcation point, including CPE.
  • Test, provision, and replace access equipment, batteries, rectifiers, and other equipment to maintain service at concentrator locations.
  • Operate a company vehicle equipped with an aerial lift (bucket).
  • Climb poles where access is unavailable.
  • Participate in an on-call rotation providing after-hours and weekend support as needed.

Benefits

  • Medical insurance, including coverage for the employee's family
  • Vision insurance, including coverage for the employee's family
  • Dental insurance, including coverage for the employee's family
  • Life insurance
  • Disability insurance
  • Pension plan
  • 401(k) retirement plan
  • Paid holidays
  • Generous paid time off (PTO)
  • Tuition reimbursement
  • Low-cost internet services
  • Competitive pay
  • Career development opportunities
  • Positive work culture
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