About The Position

Under moderate supervision, the Installation Coordinator coordinates installation activities, paperwork, and repairs for the Installation department. The role keeps management informed about delivery issues, material shortages, backorders, and customer complaints. It also coordinates product and material delivery and installation at customer sites, obtains building permits and ensures local permits are inspected and signed off, and tracks warranty accounts, handles claims, and resolves customer complaints.

Requirements

  • High school diploma or General Educational Degree (GED), and one year of assembly or clerical experience; or an equivalent combination of education and experience.

Responsibilities

  • Coordinate installation activities, paperwork, and repairs for the Installation department.
  • Keep management advised of delivery issues, material shortages, backorders, and customer complaints.
  • Coordinate delivery and installation of products and materials at customer sites.
  • Ensure customer complaints are handled in a timely manner.
  • Obtain building permits and ensure local permits are obtained, inspected, and signed off.
  • Track warranty accounts, handle claims, and resolve customer complaints.
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