Installation Coordinator Install - Indirect

Builders FirstSource•Melbourne, FL

About The Position

Under moderate supervision, coordinates installation activities, paperwork, and repairs for the Installation department. Coordinates delivery and installation of products and materials at customer sites. Keeps management informed of issues involving deliveries, material shortages, backorders, and customer complaints. Ensures customer complaints are addressed in a timely manner. Obtains building permits and ensures all local permits are obtained, inspected, and signed off. Tracks warranty accounts, handles claims, and resolves customer complaints.

Requirements

  • High school diploma or General Educational Development (GED), and one year of assembly or clerical experience; or an equivalent combination of education and experience.

Responsibilities

  • Coordinate installation activities, paperwork, and repairs for the Installation department.
  • Coordinate delivery and installation of products and materials at customer sites.
  • Keep management advised of delivery issues, material shortages, backorders, and customer complaints.
  • Ensure customer complaints are handled in a timely manner.
  • Obtain building permits and ensure local permits are obtained, inspected, and signed off.
  • Track warranty accounts, handle claims, and resolve customer complaints.
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