Installation Coordinator

ASSA ABLOY•Columbia, MD

10d

About The Position

The Installation Coordinator is responsible for the logistical and labor coordination of installation jobs, including scheduling, job move-ups, and aligning resources with production group leaders. The role creates project folders, orders Class II parts, schedules installation dates with customers, updates and releases orders, and coordinates job scheduling with the Custom Committee. It communicates regularly with installation technicians, participates in field measurements and take-off meetings, and serves as a liaison between Sales, Production, and Installation teams. The coordinator also manages Class III extrusion orders and expedite slots, maintains relationships with end-users in the Healthcare and Retail sectors and with general contractors, subcontractors, architects, and suppliers, and partners with District Sales to determine appropriate labor hours for each job. The position includes reviewing blueprints, shop drawings, and specifications; conducting site visits and field measurements to verify installation requirements and job readiness; and supporting warehouse operations as needed, such as receiving shipments, unloading trucks, and pulling and staging materials. The coordinator maintains inventory accuracy, prepares materials for installation teams, and may operate a forklift if certified. The role requires organized management of multiple projects, customer communication and issue resolution, and general support for office and operational needs in a small-team environment. ASSA ABLOY describes itself as a global manufacturer of automated entrance solutions operating in over 100 countries. The company reports nearly 63,000 colleagues in more than 70 countries and emphasizes career development, inclusion, and creating safe, secure, and accessible spaces.

Requirements

At least 5 years of experience in installation coordination, construction, or a related field.
Strong organizational and multitasking skills.
Ability to read and interpret blueprints and shop drawings.
Excellent communication skills with customers and internal teams.
Comfort working in a fast-paced, high-responsibility role.
Ability to work independently in a standalone office/warehouse setting.
Ability to interact well with employees with different personalities.
Flexibility to work varying hours and weekends if necessary.
Proficiency with Baan, Word, Excel, and PowerPoint.

Nice To Haves

Background in project coordination, customer service, administration, and/or warehouse operations.
Forklift certification for operating a forklift.

Responsibilities

Coordinate installation jobs, including scheduling, labor planning, and job prioritization.
Manage job move-ups and preferred scheduling with internal teams.
Create project folders and ensure accurate order entry and release.
Order Class II parts and manage Class III extrusion orders and expedite slots.
Coordinate job scheduling with the Custom Committee and work with production group leaders to align resources.
Act as a liaison between Sales, Production, and Installation teams.
Maintain frequent communication with installation technicians and customers.
Partner with Sales and the District Sales Department to determine appropriate labor hours for projects.
Review blueprints, shop drawings, and specifications to ensure order accuracy.
Conduct site visits and field measurements to confirm installation requirements and job readiness.
Participate in take-off meetings and customer discussions.
Assist with warehouse operations as needed, including receiving shipments, unloading trucks, and pulling and staging materials.
Maintain inventory accuracy and ensure materials are ready for installation teams.
Operate warehouse equipment, including a forklift if certified.
Provide customer service and project updates, resolve issues, and maintain relationships with end-users, contractors, subcontractors, architects, and suppliers.
Maintain an organized workflow across multiple projects and support office and operational needs in a small-team environment.

Benefits

Health, dental, and vision plans.
401(k) with company matching.
Short- and long-term disability insurance, life insurance, and accidental insurance.
15 PTO days and 11 paid holidays.
Flexible scheduling.
Structured onboarding.
Access to online courses and learning from experienced colleagues and industry experts.
Length of Service awards.
Competitive pay.
Tuition reimbursement.
Service awards.
Career paths, regular performance reviews, and opportunities for promotion.