Install Manager

Tri-State Water, Power & Air•Chicago, IL
•Onsite

About The Position

Tri-State Water, Power & Air is hiring an experienced electrical installation manager to lead, coach, and develop installation teams in the Chicago market. This is a hands-on field leadership role for an electrical professional who can provide technical support, build team capability, and improve performance. The position supports the company's home services operations as part of Liberty Service Partners. The manager will spend significant time with field employees observing installations, coaching and troubleshooting, and reinforcing safety, quality, productivity, professionalism, and customer satisfaction. The role also oversees recruitment support, onboarding, technical training, employee development, performance accountability, installation operations, and continuous improvement. The position requires travel between local jobsites as needed. Candidates must pass a pre-employment criminal background screening upon hire. Tri-State Water, Power & Air is an Equal Opportunity Employer.

Requirements

  • At least 5 years of hands-on electrical installation experience; residential electrical services, standby generators, or related trades preferred.
  • Previous experience leading, supervising, or training field installation employees.
  • Strong knowledge of electrical systems, installation practices, troubleshooting, and applicable electrical codes.
  • Demonstrated ability to coach employees, improve performance, and hold teams accountable.
  • Experience recruiting, interviewing, and developing skilled trades employees.
  • Strong organizational, communication, and problem-solving skills.
  • Ability and willingness to spend significant time in the field working alongside installation teams.
  • Experience monitoring operational KPIs and improving installation quality and efficiency.
  • Valid driver's license and ability to travel between local jobsites as required.
  • Must pass a pre-employment criminal background screening upon hire.

Nice To Haves

  • Experience with residential standby generator installations.
  • Electrical license or relevant trade certifications.
  • Previous experience as an Installation Manager, Electrical Foreman, Field Supervisor, or similar leadership position.

Responsibilities

  • Lead and support installation teams to ensure safe, efficient, high-quality work.
  • Observe installations in the field, coach employees, troubleshoot issues, and reinforce best practices.
  • Set performance expectations and hold team members accountable for quality, productivity, professionalism, and customer satisfaction.
  • Monitor installation performance, identify improvement opportunities, and implement corrective actions.
  • Provide technical support for challenging installations, escalations, and complex troubleshooting.
  • Ensure installations meet applicable electrical codes, safety standards, and company expectations.
  • Partner with Human Resources and local leadership to recruit, interview, and hire installation employees.
  • Oversee onboarding and hands-on training for new installers.
  • Develop and deliver ongoing technical training and continuing education opportunities.
  • Identify skill gaps and create development plans for individual and team performance.
  • Mentor lead installers and develop future field leaders.
  • Provide feedback, performance coaching, and accountability.
  • Work with local leadership to improve installation efficiency, scheduling, and field execution.
  • Monitor KPIs including installation productivity, callbacks, rework, job quality, and customer satisfaction.
  • Identify recurring installation challenges and implement sustainable solutions.
  • Support equipment, material, and resource planning so crews are prepared for installations.
  • Help resolve customer concerns related to installation quality or technical performance.
  • Promote safety, teamwork, professionalism, and continuous improvement.
  • Travel between local jobsites as required.

Benefits

  • Competitive base salary with performance-based bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Paid time off and company holidays.
  • Professional development and leadership growth opportunities.
  • Supportive team environment with resources from a growing national organization.
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