InSite Operations Mgr II

CleanHarbors•Queen Creek, AZ
•Onsite

About The Position

Clean Harbors is seeking an InSite Operations Manager II to lead onsite environmental operations at a key customer location or group of locations. The role organizes day-to-day operations to maximize profitability, ensure safe and compliant service delivery, and plan for operational needs related to technology, facilities, labor, and equipment. The manager leads the onsite InSite team and develops, monitors, and measures performance against operational and financial KPIs. Clean Harbors’ InSite programs place environmental professionals directly at customer facilities to provide dedicated onsite expertise in environmental program and operations management, hazardous and non-hazardous waste management, air, water, and waste compliance support, and Health and Safety oversight and training. The position requires collaboration with customer stakeholders and Clean Harbors leadership to address issues, implement initiatives, and optimize program performance. Other related duties may be assigned to support overall InSite Program success.

Requirements

  • Bachelor's degree in Business or a related field, or an equivalent combination of education and experience.
  • At least 5 years of experience in operations management, environmental services, or a related field.
  • RCRA training.
  • OSHA 24-hour HAZWOPER training.
  • DOT training.
  • Time management skills and ability to meet deadlines and manage multiple priorities.
  • Effective verbal and written communication skills with internal teams and customer contacts.
  • Broad knowledge of managerial skills, selling skills, and equipment operations.
  • Basic math skills and basic safety training skills.
  • Demonstrated management or leadership experience, including supervising teams and driving performance.
  • Experience working with profit and loss (P&L) statements and providing accurate, timely analysis and data to upper management.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • Commercial Driver's License, Class B/C, with hazardous materials endorsement.
  • Prior experience leading onsite or InSite-style environmental programs at customer facilities.

Responsibilities

  • Oversee waste management services at a customer site or group of customer locations, ensuring work is safe, efficient, and compliant with regulatory and customer requirements.
  • Manage and coordinate Clean Harbors onsite employees supporting the customer's air, water, and/or hazardous waste programs, including Health and Safety oversight.
  • Maximize equipment and manpower utilization to support productivity, service quality, and profitability.
  • Develop, monitor, and measure operational and financial KPIs to drive continuous improvement and cost control.
  • Establish processes to measure onsite personnel performance, set clear expectations, and improve performance over time.
  • Ensure infrastructure, tools, and employees are equipped to conduct business efficiently and perform well.
  • Guide onsite personnel's professional development through coaching, training, and mentoring, and support succession planning and talent growth.
  • Develop and ensure compliance with company and customer policies and procedures, including environmental, health and safety, and operational standards.
  • Provide accurate and timely reporting, analysis, and data to upper management regarding operations, KPIs, and financial performance.
  • Collaborate with customer stakeholders and internal Clean Harbors leadership to address issues, implement initiatives, and optimize program performance.
  • Perform other related duties as assigned to support overall InSite Program success.

Benefits

  • Comprehensive health benefits coverage after 30 days of full-time employment.
  • 401(k) with Company match.
  • Employee Stock Purchase Plan.
  • Opportunities for career growth and development at all stages.
  • Company-paid training and tuition reimbursement.
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