Inside Service Representative (Sales)

Alcon

12d•Remote

About The Position

Alcon is seeking an Inside Service Representative to support US Vision Care. The role builds and executes business plans to meet or exceed sales goals for an assigned territory over the phone, driving territory sales performance, market share, and effective resource utilization. The representative develops professional business relationships with customers and supports business results across therapeutic areas, differentiating Alcon as a leader in eye care. The position is remote, with varied shifts Monday through Friday and less than 10% travel. The representative must be willing to relocate within 9–12 months and be open to relocating to one of 5–7 states. Alcon is not offering relocation assistance or sponsorship for this position. Alcon describes its workplace as highly collaborative and inclusive, with a mission to provide innovative products and solutions that enhance sight and lives. The company offers a benefits package that includes health, life, retirement, flexible time off, and other benefits.

Requirements

Bachelor’s degree or equivalent years of directly related experience; alternatively, high school education plus 8 years of experience, an associate degree plus 4 years of experience, or an M.S.
Fluency in reading, writing, understanding, and communicating in English.
Willingness to relocate within 9–12 months and openness to relocating to one of 5–7 states.

Nice To Haves

Sales experience is preferred but not required.
Openness to relocating in the future.

Responsibilities

Complete business plans and drive achievement of sales targets for the territory, customers, or therapeutic area.
Develop and apply an understanding of customer organizations, networks, and influences on customer decisions.
Implement customer call plans, reaching the appropriate decision-makers with the right message and frequency.
Adapt and optimize sales approaches and communication styles in response to customer needs.
Use available technologies and channels effectively to support sales calls.
Ensure Alcon products and supporting services are understood and available to more customers.
Deploy approved Marketing and Sales promotional materials and programs.
Demonstrate expert product knowledge to support clinical discussions.
Use detailed knowledge of competitor product features and benefits during calls to improve sales.
Allocate resources effectively, including samples and marketing materials.
Work with stakeholders and Sales and cross-functional colleagues, including Key Account Managers and Marketing, to achieve sales targets.
Provide stakeholders and colleagues with insights and feedback from customer interactions.
Follow Integrity and Compliance policies and other company policies, and ensure colleagues do the same.
Demonstrate a positive attitude and leadership skills to foster a hard-working culture.
Participate in team meetings, conference calls, trainings, and sales meetings.