Inside Salesperson

CITY ENTERPRISES LLC•Athens, AL

About The Position

Dealers Auto Auction of Huntsville is hiring a full-time Inside Sales Representative to provide administrative support to the Sales Team and help maintain customer relationships. The role focuses on contacting registered dealers about upcoming auction inventory and digital lane access, serving as a consultant to automotive buyers and sellers, meeting monthly sales volume and revenue targets, and re-engaging inactive dealerships and onboarding dealers to the bidding platform. The position works under general supervision, using established procedures and occasional independent judgment; unusual problems are referred to a supervisor.

Requirements

High school diploma or GED.
At least one year of customer service experience.
Basic or intermediate computer skills, including Word, Excel, and PowerPoint; familiarity with Outlook is also listed.
Valid driver’s license and acceptable motor vehicle record.
Confident, persuasive phone presence and exceptional oral communication skills.
Strong listening and communication skills.
Organized, dependable, self-motivated, and able to follow through completely.
Positive, competitive, energetic, and optimistic attitude; resilience when handling rejection.
Personable, friendly, customer-service-focused, and willing to support others.
Ability to think critically, adapt quickly to changing priorities, and work as a team player.
Ability to navigate CRM systems and online auction platforms quickly.
Able to perform work under general supervision, select from limited alternatives to resolve problems, and refer unusual problems to a supervisor.

Nice To Haves

One to two years of inside sales, outbound calling, or automotive experience; the posting says this is preferred and that the employer will train the right attitude.
Customer service experience in an automotive environment, preferably an auction.
Experience using CRM systems and online auction platforms.

Responsibilities

Make outbound calls to bring buyers to sales, encourage inactive dealers to return, and advise dealers about upcoming specialty sales and no-sales.
Build and maintain relationships with a portfolio of automotive buyers and sellers, including thank-you calls to newly registered dealers after their first visit and appreciation calls to long-term dealers.
Meet and exceed monthly sales volume and revenue targets.
Re-engage dormant dealerships and onboard dealers to the bidding platform.
Record details of issues or complaints and submit them to the Sales Manager and General Manager for handling.
Assign numbers to salespeople calling in from the field.
Set up the sale under the direction of the Sales Manager and General Manager.
Handle dealer calls and matters such as sale numbers and gate passes.
Create and coordinate promotional items, flyers, posters, e-blasts, and social media content under the Sales Manager’s direction.
Answer questions as needed and coordinate with the Sales Manager.
Provide administrative support to the Sales Manager.
Complete reporting as assigned by the Sales Manager.
Help wherever needed and contribute positively to the auction’s reputation and work environment.