Inside Sales

Granite City Electric Supply Company • Brockton, MA

12d

About The Position

Granite City Electric Supply is seeking a self-motivated, articulate, customer-focused inside sales professional who wants to grow their career with the largest independent electrical distributor in New England. The Inside Salesperson is often a customer’s first impression of the company and works to create lasting customer relationships. The role supports existing accounts, develops new business, and processes customer sales needs. Base pay is $32 per hour, with a monthly commission plan; compensation depends on experience.

Requirements

• Previous sales experience.
• High school diploma; some college or vocational school experience.
• Knowledge of electrical products.
• Effective negotiation and selling techniques, including the ability to cross-sell and upsell.
• Strong customer service skills.
• Excellent communication skills.
• Good math and computer skills.
• Ability to adapt quickly to change and handle pressure and multiple tasks.
• Ability to lift up to 70 lbs.
• Dependability, including arriving on time and taking breaks within expected time frames.
• Flexibility and willingness to adjust to business conditions.
• Team-oriented approach and sense of urgency.
• Embrace Granite City Electric’s core values: Pride, Accountability, Integrity, and Respect.

Nice To Haves

• Knowledge of electrical applications and layout.
• Knowledge of Square D products.
• Experience with Eclipse software.
• EPEC Certification.
• Previous electrical distribution experience.
• Exposure to the business, construction, or electrical industry.
• Experience with Eclipse software is a plus.

Responsibilities

• Grow existing accounts incrementally and develop new accounts.
• Develop and execute a growth plan with the Branch Manager.
• Build customer relationships using strong sales and service skills.
• Coordinate with counter contractor sales, outside sales, and management about orders, customer status and history, changes, potential, quotations, strategies, and other relevant sales information.
• Process customer inquiries, purchase orders, back orders, credits, return authorizations, price increases, and other sales-related functions in a timely manner.
• Maintain current, accurate files on customer information, vendor pricing, catalog information, and related sales records.
• Maximize sales and profitability by understanding the marketplace and competition, negotiating vendor costs, and setting competitive selling prices.
• Participate in job-related training, informational seminars, and business meetings.

Benefits

• Company 401(k) match and profit sharing.
• Competitive health benefits, including telehealth.
• Up to $450 in health and wellness reimbursement.
• Employee assistance program.
• Referral incentives.
• Medical, dental, vision, life, and short-term and long-term disability coverage.
• 401(k).
• Vacation, holiday, and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED