Inside Sales

Ingersoll Rand•Aurora, CO

7d•Onsite

About The Position

Cullum & Brown is seeking an experienced Inside Sales Representative for its onsite location in Aurora, Colorado. The role focuses on industrial sales and service, delivering excellent customer experiences, and following standard work practices. The representative handles inbound requests and supports customers throughout the sales cycle, from identifying parts and preparing quotes through order management and delivery. The role also includes managing inventory, purchases, transportation costs, and order documentation, as well as mentoring less-experienced peers.

Requirements

At least 3 years of experience in sales and customer service.
High school diploma or GED.
At least 1 year of experience meeting or exceeding sales targets in a B2B environment, preferably in manufacturing.
Strong problem-solving skills and the ability to work under pressure while delivering a noticeably better customer experience.
Proficiency in Microsoft Office applications; ability to navigate internal software programs after hire.

Nice To Haves

Bachelor’s degree.
Ability to work in-office and collaborate effectively with local and remote team members.
Proven experience with Salesforce CRM.
Forklift certification; certification will be provided if needed.

Responsibilities

Handle inbound customer requests to generate sales of compressed air products, blower and vacuum products, and parts.
Assist customers with parts identification and prepare quotes, supporting the transition from quotes to orders.
Manage orders to ensure delivery schedules are met.
Serve as a key customer contact throughout the sales cycle, from quote through delivery.
Mentor peers and share best practices with less-experienced colleagues as needed.
Manage inventory to stocking levels.
Ensure the order process is complete and error-free.
Manage outside purchases and product transportation expenses effectively and efficiently.
Operate a forklift in the Parts Warehouse in compliance with requirements.
Maintain paperwork and purchase orders to respond to customer inquiries promptly and meet internal process requirements.