Inside Sales

White Cap • Waukesha, WI

1d • Onsite

About The Position

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes customer orders across phone, email, text, and counter channels, identifies stock products and comparable alternatives, maintains margin goals within established pricing guidelines, and coordinates with team members to meet service commitments.

The position operates under close supervision and uses prescribed processes, past practices, or instructions. Independent judgment is limited, and work is typically subject to detailed checks or close review by a senior coworker or supervisor. The work takes place in a comfortable indoor area, primarily seated, with frequent opportunities to move around and only rare handling or lifting of light articles. Overnight travel is typically less than 10% of the time.

Requirements

• 0–2 years of experience in the area of responsibility.
• High school diploma or GED strongly preferred.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Nice To Haves

• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

• Process orders accurately and promptly across phone, email, text, and counter channels.
• Handle credit card, check, and cash payments securely.
• Identify stock products and recommend comparable alternatives.
• Maintain margin goals within established pricing guidelines.
• Coordinate with team members to ensure service commitments are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED