Inside Sales Specialist (B2B)

DSI•Urbandale, IA

7d•Onsite

About The Position

DSI is seeking a motivated Inside Sales Specialist to join its Direct Sales organization. The role supports revenue growth by managing inbound demand, conducting outbound B2B sales, and collaborating with internal partners to build and maintain a healthy sales pipeline. The position is based in-office in Urbandale, Iowa, and involves owning a personal sales quota with commission potential. The specialist handles inbound and outbound calls, including at least 50 outbound calls daily and cold calling, to generate B2B opportunities and sell AT&T Fiber, Wireless, and AIA solutions. The role also uses AT&T quoting tools and internal CRM systems, manages opportunities from lead through close, collaborates with channel partners and internal teams, reports on sales performance, and maintains professional communication with customers and colleagues. DSI is a family-owned company founded in 1984. Its services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions. DSI serves markets including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units.

Requirements

Ability to work full-time on-site in Urbandale, Iowa.
Proven experience in cold calling, cross-selling, or upselling.
Strong verbal communication and interpersonal skills.
Motivation, coachability, and eagerness to learn in a high-energy sales environment.

Nice To Haves

One to three years of inside sales or customer engagement experience.
Familiarity with CRM platforms and quoting tools; familiarity with AT&T tools is a plus.

Responsibilities

Handle inbound and outbound B2B calls to drive sales activity and customer engagement.
Make 50 or more outbound calls daily, including cold calls, to create new B2B opportunities.
Sell AT&T Fiber, Wireless, and AIA products.
Use cross-selling and upselling to maximize revenue per customer.
Use AT&T quoting tools to prepare accurate customer proposals.
Maintain organized, up-to-date records in internal CRM systems and accurately track and document the pipeline.
Manage job flow and follow through from lead to close.
Work with channel partners and internal teams to generate leads and expand opportunity flow.
Collaborate across teams to deliver a seamless customer experience.
Report daily, weekly, and monthly sales performance metrics.
Own a personal sales quota and work toward exceeding targets.
Communicate clearly and professionally with customers, partners, vendors, leadership, and teammates.

Benefits

Competitive base salary with uncapped commission potential.
Structured growth opportunities within the sales organization.
Medical, dental, vision, and life insurance available on the first day of the month following the first day of employment.
401(k) plan with employer matching.
Paid vacation, personal/sick days, and bereavement time.
Employee Profit Sharing Program.
50% AT&T wireless discount.
Paid training.
DSI employee purchase program.
Bonus programs.
Advancement opportunities, with a preference for promoting from within.