Inside Sales Specialist (B2B)

DSI Systems•Urbandale, IA

6d•Onsite

About The Position

DSI is seeking a highly motivated Inside Sales Specialist to join its Direct Sales organization. The role supports revenue growth by managing inbound demand, conducting outbound B2B sales activities, and working with internal partners to build and maintain a healthy sales pipeline. The position is in-office in Urbandale, Iowa, and involves owning a personal sales quota with uncapped commission potential. DSI is a family-owned company founded in 1984. Its services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions. DSI serves markets including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units. The specialist handles inbound and outbound calls, including cold calls, to sell AT&T Fiber, Wireless, and AIA solutions. The role uses AT&T quoting tools and internal CRM systems to prepare proposals, document activity, track pipeline progress, and manage opportunities from lead to close. It also involves collaborating with channel partners and internal teams, reporting sales performance, and communicating professionally with customers and colleagues.

Requirements

Ability to work full-time on-site in Urbandale, Iowa.
Proven experience in cold calling, cross-selling, or upselling.
Strong verbal communication and interpersonal skills.
Motivated, coachable, and eager to learn in a high-energy sales environment.

Nice To Haves

1–3 years of inside sales or customer engagement experience.
Familiarity with CRM platforms and quoting tools; experience with AT&T tools is a plus.

Responsibilities

Handle inbound and outbound B2B calls to drive sales activity and customer engagement.
Make 50 or more outbound calls daily, including cold calls, to create new B2B opportunities.
Sell AT&T Fiber, Wireless, and AIA products.
Use cross-selling and upselling to maximize revenue per customer.
Use AT&T quoting tools to generate accurate customer proposals.
Maintain organized, current records in internal CRM systems for pipeline tracking and documentation.
Manage job flow and follow through from lead to close.
Work with channel partners and internal teams to generate leads and expand opportunities.
Collaborate across teams to deliver a seamless customer experience.
Report daily, weekly, and monthly sales performance metrics.
Own a personal sales quota and work toward exceeding targets.
Maintain professionalism with customers, partners, vendors, leadership, and teammates.
Communicate clearly and effectively across multiple touchpoints.

Benefits

Medical, dental, vision, and life insurance available on the first day of the month following the first day of employment.
401(k) plan with employer matching.
Paid vacation, personal/sick days, and bereavement time.
Employee profit-sharing program.
50% AT&T wireless discount.
Paid training.
DSI employee purchase program.
Bonus programs.
Advancement opportunities, with a preference for promoting from within.
Competitive base salary with uncapped commission potential.
Clear, structured growth opportunities within the sales organization.