Inside Sales Specialist

The Wonderful Company•Little Rock, AR

2h•$35,000 - $65,000•Remote

About The Position

Teleflora is hiring multiple Inside Sales Specialists to join a team focused primarily on selling Teleflora products and services to retail flower shops. This is a business-to-business telephone sales role serving Teleflora’s florist network. The role is remote and is compensated hourly plus commission, with opportunities for additional income through sales contests and performance-based added commission. The stated average annual wage ranges from $35,000 to $65,000. The team typically works Monday through Friday during business hours. Work schedules may change based on departmental needs and company programs, and overtime may be required during floral holiday peak periods, including nights and weekends. Holiday time off may be restricted due to floral order deadlines. Work is performed in an inside office environment, with potential travel to Teleflora offices, floral industry events, or Territory Sales Manager visits. Teleflora provides medical, vision and dental coverage, a 401(k) with match eligibility, wellness resources, learning and development programs, mentorship, career advancement opportunities, and community-giving programs. Teleflora is part of The Wonderful Company, which describes its commitment to corporate social responsibility, including environmental sustainability, charitable giving, education, and health and wellness initiatives.

Requirements

High school diploma or equivalent.
At least 3 years of experience selling in a call center and sales environment, with proven telephone and sales skills.
Strong attention to detail, ability to multitask, and strong organizational skills.
Excellent teamwork, communication, emotional intelligence, and collaboration abilities.
Basic computer proficiency, including Excel and Word.
Willingness to work a flexible schedule as departmental needs and company programs change, and to work overtime during floral holiday peak periods as needed.

Nice To Haves

Advertising sales experience.
Motivated, personable, resilient, energetic, and competitive approach to selling.
Optimistic, solution-oriented, fast-paced approach and comfort with a dynamic organization.

Responsibilities

Maintain knowledge of Teleflora product lines, services, systems, and technology, and use internal sales tools, systems, data, and reports to maximize sales to active and new floral customers.
Work with the Inside Sales Supervisor and Inside Sales Coordinator to develop and apply sales skills and strategies, including closing, addressing objections, recognizing buying signals, upselling, and consultative selling.
Maintain a disciplined daily call routine and commitment to individual and team targets and objectives.
Exceed personal and team sales targets by managing calls, call time, talk time, close rates, and units per sale effectively.
Build rapport and trust with Teleflora florists and use customer contacts to reinforce Teleflora’s commitment to florist partners and its products and services.
Provide feedback, recommendations, guidance, and sales and operations perspectives to the Inside Sales Supervisor.
Participate in daily, weekly, and annual meetings and training programs as needed.
Work overtime during floral holiday peak periods, including nights and weekends as needed, and perform other tasks as required.
Perform additional duties as assigned.

Benefits

Medical coverage.
Vision insurance.
Dental insurance.
401(k) with match eligibility.
24/7 online physician consultations.
Virtual mental health resources.
Life coaching.
Employee community groups.
Cash rewards for healthy habits.
Fitness reimbursements.
On-demand fitness video library.
Career advancement opportunities and internal mobility.
Learning and development resources, including leadership training, webinars, and eLearning courses.
Company-wide mentorship program.
Continuous improvement training.
Wonderful Giving funds for donations to up to three charities of the employee’s choice.
Opportunities to participate in community service projects through Wonderful Neighbor.
Hourly pay plus commission, with potential additional earnings through sales contests and performance-based added commission.