Inside Sales Specialist

GFL Environmental Inc. • Wilmer, TX

1d

About The Position

The Inside Sales Specialist is responsible for inbound and outbound calls and follow-up to support targeted, profitable growth in the Commercial and Industrial lines of business. The role engages in new development activities for an assigned book of business, with a focus on permanent commercial and industrial customers.

The position generates new revenue by prospecting B2B customers, responding to inbound inquiries, closing business, and supporting customer retention. It also requires knowledge of company services and pricing, accurate activity documentation, achievement of monthly growth quotas, and completion of related administrative work.

Requirements

• High school diploma or GED.
• At least one year of sales and/or customer service experience.
• Microsoft Office experience.
• Ability to generate and manage leads, opportunities, and contract negotiations.
• Effective influencing, selling, and closing skills.
• Ability to communicate effectively with internal and external customers.
• Strong work ethic, integrity, trustworthiness, and ability to maintain confidentiality.
• Ability to work effectively as a self-starter, both independently and as part of a team.
• Excellent analytical, attention-to-detail, and problem-solving skills.
• Ability to read, write, and comprehend reports and associated documents.
• Ability to understand and follow oral and written instructions.
• Ability to prioritize workload and meet time-sensitive deadlines.
• Business acumen and ability to work effectively across teams and organizational levels.
• Flexibility and adaptability to change, with commitment to continuous improvement.
• Ability to improve operations, decrease turnaround times, streamline processes, and work cooperatively to provide seamless customer service.
• Ability to exert muscle force to lift, push, pull, or carry objects.
• Ability to coordinate two or more limbs while sitting or standing.
• Ability to make simple, repeated movements of the fingers, hands, and wrists.
• Knowledge of proper lifting techniques.
• Ability to follow company safety policies and procedures.

Responsibilities

• Generate new revenue by making outbound calls to new B2B prospects within existing service areas for permanent commercial and industrial customers.
• Respond to inbound calls, close business, and drive price and terms; refer opportunities to the appropriate sales representative when unable to close permanent business.
• Complete required paperwork and miscellaneous reports.
• Maintain thorough knowledge of company services, lines of business, pricing structures, and offers additional services to existing customers as appropriate.
• Use prospecting and retention customer databases, and schedule and document activities.
• Block time daily for phone activity to meet required activity standards.
• Achieve or exceed the monthly growth quota.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED