Inside Sales Specialist

Loomis•Houston, TX

About The Position

The Inside Sales Specialist works closely with Sales Leadership and Outside Sales Executives to respond promptly and effectively to inbound sales inquiries, gather initial customer needs, pre-qualify prospects, and assign them to the appropriate Outside Sales Executive. The role also generates quotes, follows up with customers, and collaborates with internal stakeholders and team members to accelerate the sales cycle across product lines. The specialist may sign 1–5 location retail and financial accounts for additional sales bonuses and is expected to have knowledge and experience with CRM software. This position is based in Houston, Texas.

Requirements

  • At least 3 years of experience in customer service or inside sales.
  • Comfort making 50–100 outbound calls per day.
  • Strong phone presence and listening skills.
  • Ability to manage multiple tasks and deliver results within aggressive timelines.
  • Excellent interpersonal and verbal and written communication skills for technical and non-technical audiences in geographically dispersed environments, including conference calls, Skype, and face-to-face communication.
  • Fluency in spoken and written English.
  • Strong analytical, problem-solving, and decision-making skills.
  • Experience with Salesforce.com or a similar CRM.

Responsibilities

  • Respond to inbound sales-related phone calls and emails.
  • Pre-qualify customers and assign them to the appropriate sales representative.
  • Generate quotes and follow up with customers.
  • Coordinate field presentations and meetings.
  • Conduct online demonstrations for prospects.
  • Close assigned customers and facilitate the contract process.
  • Accurately update and maintain Salesforce.com.
  • Maintain working knowledge of products and product configurations.
  • Ensure quoted prices remain within established discount guidelines.
  • Sign 1–5 location retail and financial accounts for CIT business.
  • Perform other duties as assigned.

Benefits

  • Vacation and sick time (PTO) and paid holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan
  • Basic life insurance plan
  • Voluntary life insurance plan
  • Flexible spending and health savings accounts
  • Dependent care account
  • Training and development
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