About The Position

The Inside Sales Representative (ISR) is responsible for driving sales activity within an assigned territory or customer segment through proactive outbound engagement, lead qualification, pipeline development, and closing assigned sales opportunities. The ISR is measured on revenue/ARR, pipeline generation, sales activity, and achievement of assigned targets. The role has two primary orientations: New Business (identifying and converting new customer opportunities) and Expansion Business (growing commercial value within existing installed accounts). The ISR owns assigned opportunities through qualification, product demonstration, proposal, and close, and partners with the Account Executive, Customer Success Manager, and other teams when opportunities require broader commercial or technical support.

Requirements

  • Bilingual French/Spanish
  • High energy sales representative who knows how to create opportunities.
  • Sales experience in a B2B SaaS, technology, inside sales, or customer-facing commercial environment, with demonstrated success against activity, pipeline, or revenue targets.
  • High volume outbound call center experience.
  • Experience managing leads, pipeline, and sales activity using a CRM system, preferably Salesforce.
  • Ability to qualify opportunities rigorously and progress them through a structured sales process.
  • Confidence engaging with customers and prospects by phone, email, video, and other digital channels.
  • Strong commercial instinct: ability to understand customer needs, position value, handle objections, and close assigned opportunities without unnecessary discounting.
  • Ability to recognize when an opportunity requires Account Executive, Solution Engineer, or leadership support and to coordinate an effective handoff.
  • Excellent organisational skills and ability to manage a high volume of leads, activities, and opportunities simultaneously.
  • Excellent written and verbal English language skills, plus local market language skills.
  • Confidence in proactive prospecting and customer interaction via email, phone calls, and virtual meetings.
  • High degree of accuracy and attention to detail.
  • Excellent organisational, follow-up, and recordkeeping skills.
  • Confident in the use of online tools for research, prospecting, and customer engagement.
  • Ability to work under pressure, to clear targets, and to deadlines.
  • Ability to work independently and as part of a team.
  • Strong administration skills, personal discipline, and consistent follow-through.
  • High attention to detail and a commitment to maintaining the confidentiality and integrity of customer and prospect data.
  • High sales drive and motivation to achieve and exceed targets.
  • Collaborative by nature: works effectively with Account Executives, CSMs, SEs, Marketing, and internal teams rather than operating independently.
  • Commercially curious: understands the customer's business problem and positions solutions against business outcomes, not product features.
  • Proactive and persistent: comfortable initiating contact, following up consistently, and creating momentum with prospects and customers.
  • Able to represent Infomedia professionally and positively.
  • Polite, clear, and articulate communicator with technical and non-technical audiences.
  • Respectful to others. Acts with integrity.
  • Enjoy picking up the phone, are energized by business that did not exist yesterday and know how to stay motivated.

Nice To Haves

  • Training or experience in SaaS sales processes and methodologies is preferred.
  • Automotive or adjacent industry experience is advantageous but not mandatory.

Responsibilities

  • Driving sales activity within an assigned territory or customer segment through proactive outbound engagement, lead qualification, pipeline development, and closing assigned sales opportunities.
  • Identifying and converting new customer opportunities.
  • Growing commercial value within existing installed accounts.
  • Owning assigned opportunities through qualification, product demonstration, proposal, and close.
  • Partnering with the Account Executive, Customer Success Manager, and other teams when opportunities require broader commercial or technical support.
  • Proactive prospecting and customer interaction via email, phone calls, and virtual meetings.
  • Articulating the importance of security and privacy in a sales context and to address or appropriately escalate related customer queries.
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