About The Position

GEICO is hiring a bilingual Spanish/English Auto Inside Sales Representative to provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and explain the value of being a GEICO policyholder. The role involves responding to incoming calls and does not require cold calling. The position is based at GEICO’s office at 21420 Merchants Way, Katy, TX 77449. After completing in-office training, there is an opportunity to work 80% on-site and 20% off-site, with additional weeks annually available for off-site work subject to location and work guidelines. Compensation is $23.00 per hour ($46,345 annually), plus a 10% bilingual differential and performance incentives of up to an additional $60,000 annually. Evening shifts receive a 10% differential and weekends a 20% differential. Licensed candidates with a Personal Lines or Property & Casualty license are eligible for a $1,500 sign-on bonus. GEICO provides health and wellness benefits starting on the first day, immediate paid time off accrual, 13 paid holidays annually, a 401(k) with up to a 6% match and immediate vesting, and upfront tuition assistance through GEICO Strive. Licensing and continuing education are provided at no cost. The role also offers access to eLearning courses and professional development opportunities.

Requirements

  • At least 2 years of customer-facing sales experience.
  • Fluency in both English and Spanish, including speaking, reading, and writing.
  • High school diploma or GED.
  • Excellent communication skills and the ability to build rapport quickly.
  • Ability to adapt, pay attention to detail, prioritize, and multitask across platforms.
  • Availability to work evenings, weekends, and holidays.

Nice To Haves

  • 3 or more years of customer-facing sales experience.
  • Experience in high-volume call centers with KPIs and measurable goals.
  • An active Personal Lines or Property & Casualty license; training and exam fees are provided.
  • A college degree.

Responsibilities

  • Manage incoming calls and engage potential customers in a positive, personalized sales experience.
  • Assess potential customer needs and recommend appropriate coverage solutions.
  • Stay informed about GEICO products and identify cross-selling opportunities.
  • Help customers choose coverage that provides appropriate protection and peace of mind.
  • Convert insurance quotes into new policies and explain the value of GEICO coverage.

Benefits

  • Medical, dental, and vision benefits starting on Day 1.
  • Flexible spending accounts.
  • Paid time off accrued immediately.
  • 13 paid holidays annually: 8 fixed and 5 floating.
  • 401(k) with up to a 6% match and immediate vesting.
  • Upfront tuition assistance through GEICO Strive, up to $5,250 annually.
  • Licensing and continuing education at no cost.
  • Access to hundreds of eLearning courses.
  • $1,500 sign-on bonus for licensed candidates with a Personal Lines or Property & Casualty license.
  • Performance incentives of up to an additional $60,000 annually.
  • 10% bilingual differential.
  • 10% evening shift differential.
  • 20% weekend differential.
  • GEICO Flex provides additional weeks annually to work off-site, subject to location and work guidelines.
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