Inside Sales Representative - Waterworks

FERGUSON•Howell Township, NJ
•$22 - $34

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to support its Waterworks team in Howell, New Jersey. The role supports sales in the utility market segment by preparing pricing proposals and quotations, researching opportunities, providing product and technical information, and coordinating with customers and internal teams. The position also supports order fulfillment and the Order-to-Invoice cycle, while maintaining quality standards and complying with company Health, Safety, and Environmental requirements. The schedule is Monday through Friday, 7:00 AM to 4:00 PM. The role includes training in the warehouse, yard, and at the sales counter. The position is eligible for a bonus or incentive plan. The stated pay range is $21.51–$34.39; the posting says displayed ranges are monthly for salaried roles or hourly for all other roles.

Requirements

  • 1–3 years of experience in a sales support, customer service, or related role.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills.

Nice To Haves

  • Experience in Waterworks or Construction.
  • Experience in a target-driven sales environment.
  • Experience in project management.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across projects.
  • Monitor bids, research projects, and assist with prospecting to support new sales opportunities.
  • Provide product and technical information to outside sales representatives supporting sales in the utility market segment.
  • Develop and maintain customer documentation describing product information and solution details.
  • Coordinate communication between customers and internal teams to support timely order fulfillment and resolve technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Comply with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Participate in training in the warehouse, yard, and at the sales counter.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming and family-building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan
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