Inside Sales Representative - Mid-Market Inbound

Paychex•Cincinnati, OH
•Onsite

About The Position

Paychex is hiring an inbound inside sales representative to manage and convert mid-market inbound leads into new business. The role owns the end-to-end sales cycle, from lead response and qualification through product demonstrations, closing, and onboarding. Representatives engage prospects by phone, email, and virtual channels, deliver consultative solutions, and work toward meeting or exceeding sales targets. The position is performed in person at the sales hub five days per week.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in or related to sales.
  • At least 2 years of experience in sales or selling.

Nice To Haves

  • Bachelor's degree.
  • Experience or skills in sales, forecasting, problem solving, professionalism, inside sales, sales prospecting, marketing, Paychex, sales management, sales strategy, customer relationship management, Salesforce, go-to-market strategy, sales optimization, or self-starting.

Responsibilities

  • Own the full sales cycle for mid-market inbound leads, from qualification through close.
  • Respond promptly to inbound inquiries and conduct structured discovery to identify customer needs.
  • Deliver tailored virtual presentations and product demonstrations to decision-makers.
  • Use consultative selling to position solutions and conduct value-based conversations.
  • Manage the sales pipeline, including opportunity progression, forecasting, and CRM updates.
  • Meet or exceed revenue targets, conversion rates, and sales activity expectations.
  • Collaborate with implementation and service teams to support smooth client onboarding.
  • Represent Paychex positively to clients and the community.

Benefits

  • Medical coverage.
  • Virtual wellness classes.
  • Tuition reimbursement.
  • 401(k) with employer match.
  • Adoption assistance.
  • Financial assistance.
  • Paid time off.
  • Company holidays and culture days.
  • Work-life balance programs.
  • Training and development programs.
  • Paid time off for volunteerism.
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