About The Position

The Inside Sales Representative (ISR) – outbound manages and converts mid-market leads into new business and owns the end-to-end sales cycle, from lead response and qualification through demonstration, closing, and onboarding. The ISR engages prospects by phone, email, and virtual channels, delivering consultative solutions while meeting or exceeding sales targets. This role works in person at the sales hub five days per week.

Requirements

  • High school diploma.
  • One year of experience in or related to sales.
  • Two years of experience in sales/selling.

Nice To Haves

  • Bachelor's degree.
  • Sales experience.
  • Forecasting.
  • Problem solving.
  • Professionalism.
  • Inside sales.
  • Sales prospecting.
  • Marketing.
  • Paychex experience.
  • Sales management.
  • Sales strategy.
  • Customer relationship management.
  • Salesforce.
  • Go-to-market strategy.
  • Sales optimization.
  • Self-starter.

Responsibilities

  • Own the full sales cycle for mid-market outbound leads from qualification through close.
  • Respond quickly to inbound inquiries and conduct structured discovery to identify customer needs.
  • Deliver tailored virtual presentations and product demonstrations to decision-makers.
  • Apply consultative selling to position solutions and drive value-based conversations.
  • Manage a consistent pipeline, including opportunity progression, forecasting, and CRM updates.
  • Meet or exceed revenue targets, conversion rates, and sales activity expectations.
  • Collaborate with implementation and service teams to ensure smooth client onboarding.
  • Project a positive image in representing Paychex to clients and the community.

Benefits

  • Medical coverage.
  • Virtual wellness classes.
  • Tuition reimbursement.
  • 401(k) with employer match.
  • Adoption assistance.
  • Financial assistance.
  • Paid time off.
  • Company holidays.
  • Culture days.
  • Work-life balance programs.
  • Training and development programs.
  • Paid time off for volunteerism.
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