Inside Sales Representative - Outbound

A Family of Brands•Bedford Heights, OH

5d•Onsite

About The Position

The Inside Sales Representative - Outbound connects with homeowners who have expressed interest in LeafGuard and helps convert that interest into qualified sales appointments. The role uses confident outreach, discovery questions, persuasive communication, disciplined follow-up, and objection navigation to create a positive initial sales experience and move homeowners toward an in-home consultation. It is an on-site position in Bedford Heights, Ohio, paying $17.00 per hour plus commission. The company describes a performance-driven sales environment with paid training, coaching, contests, recognition, team support, and opportunities for internal growth, including into a Supervisor role and other leadership positions.

Requirements

High school diploma or equivalent required.
Ability to work the assigned schedule, meet activity expectations, and follow established sales and compliance processes.
Resilience, persistence, and comfort working through rejection.
Persuasive communication skills, strong call openings, and ability to establish relevance quickly.
Competitive mindset, coachability, and willingness to improve through call review and feedback.
Strong organization, follow-up discipline, and ownership of daily activity expectations.
Ability to balance high activity with quality conversations and accurate appointment setting.
Comfort using a phone, CRM, and scheduling tools in a fast-paced contact-center environment.

Nice To Haves

Prior outbound sales, appointment-setting, lead-generation, telemarketing, or phone-based sales experience.

Responsibilities

Make proactive outbound calls and follow-up contacts with homeowners who have shown interest in LeafGuard.
Open conversations confidently, establish relevance quickly, and generate interest in continuing the sales conversation.
Ask discovery questions to understand homeowners’ needs, timing, fit, and readiness for an appointment.
Address questions and objections professionally, persistently, and with a positive sales mindset.
Convert interested homeowners into accurate, qualified appointments that support the field sales team.
Maintain daily activity discipline and accurately document outcomes, next steps, and customer details in the CRM.
Work the assigned schedule, meet activity expectations, and follow established sales and compliance processes.