Inside Sales Representative - Outbound

Great Day Improvements: A Family of Brands•Bedford Heights, OH

2d•Onsite

About The Position

The Inside Sales Representative - Outbound connects with homeowners who have shown interest in LeafGuard and helps turn that interest into qualified sales appointments. The role uses confident outreach, curiosity, persuasive communication, disciplined follow-up, and objection navigation to create a positive first sales experience and move homeowners toward an in-home consultation. It is based on-site in Bedford Heights, Ohio, and pays $17.00 per hour plus commission. The company describes a competitive, performance-driven sales environment with paid training, coaching, contests, recognition, team support, and potential internal growth into Supervisor and other leadership roles. The role contacts homeowners who have shown interest and is not positioned as cold calling.

Requirements

High school diploma or equivalent.
Ability to work the assigned schedule, meet activity expectations, and follow established sales and compliance processes.
Resilience, persistence, and comfort working through rejection.
Persuasive communication skills, strong call openings, and ability to create relevance quickly.
Competitive mindset, coachability, and willingness to improve through call review and feedback.
Strong organization, follow-up discipline, and ownership of daily activity expectations.
Ability to balance high activity with quality conversations and accurate appointment setting.
Comfort using a phone, CRM, and scheduling tools in a fast-paced contact-center environment.

Nice To Haves

Prior outbound sales, appointment-setting, lead generation, telemarketing, or phone-based sales experience.

Responsibilities

Make proactive outbound calls and follow-up contacts with homeowners who have shown interest in LeafGuard.
Open conversations confidently, establish relevance quickly, and create interest in continuing the sales conversation.
Ask discovery questions to understand homeowner needs, timing, fit, and readiness for an appointment.
Navigate questions and objections professionally, persistently, and with a positive sales mindset.
Convert interested homeowners into accurate, qualified appointments that support the field sales team.
Maintain daily activity discipline and accurately document outcomes, next steps, and customer details in the CRM.