Inside Sales Representative - Mid-Market Inbound

Paychex•Cincinnati, OH

1d•Onsite

About The Position

The Inside Sales Representative (ISR) – Inbound manages and converts mid-market inbound leads into new business. The role owns the end-to-end sales cycle, from lead response and qualification through product demonstrations, closing, and onboarding. The ISR engages prospects by phone, email, and virtual channels, providing consultative solutions while meeting or exceeding sales targets. This position works in person at the sales hub five days per week.

Requirements

High school diploma.
One year of experience in or related sales experience.
Two years of experience in sales/selling.

Nice To Haves

Bachelor's degree.
Sales experience or knowledge.
Forecasting.
Problem solving.
Professionalism.
Inside sales.
Sales prospecting.
Marketing.
Paychex experience or knowledge.
Sales management.
Sales strategy.
Customer relationship management.
Salesforce.
Go-to-market strategy.
Sales optimization.
Self-starter.

Responsibilities

Own the full sales cycle for mid-market inbound leads from qualification through close.
Respond quickly to inbound inquiries and conduct structured discovery to identify customer needs.
Deliver tailored virtual presentations and product demonstrations to decision-makers.
Apply consultative selling to position solutions and drive value-based conversations.
Manage a consistent pipeline, including opportunity progression, forecasting, and CRM updates.
Meet or exceed revenue targets, conversion rates, and sales activity expectations.
Collaborate with implementation and service teams to ensure smooth client onboarding.
Project a positive image in representing Paychex to clients and the community.