Inside Sales Representative - HCM Mid-Market

Paychex•Tempe, AZ

3d•Onsite

About The Position

Paychex is bringing payroll, HR, benefits, and advisory services together into a connected HCM platform. This Inside Sales Representative role focuses exclusively on HCM products for the mid-market segment of businesses with 10–49 employees. Representatives engage prospects through phone, email, and other virtual channels, with responsibility for upsell opportunities and sales quotas. The role is performed in person at the sales hub five days per week. The representative manages the end-to-end sales cycle, from prospecting and qualification through product demonstrations and closing. They work with other Paychex teams to generate referrals and connect clients with relevant product and service offerings, while maintaining accurate sales documentation, activity tracking, and forecasts. Paychex describes a comprehensive rewards program that includes medical coverage, wellness classes, tuition reimbursement, a 401(k) with employer match, adoption assistance, financial assistance, paid time off, company holidays, culture days, work-life balance programs, training and development, and paid volunteer time. Benefits described apply to full-time employees; benefits for other employment types may vary.

Requirements

High school diploma or equivalent; required.
At least 1 year of inside sales experience.
At least 2 years of B2B sales or selling experience.

Nice To Haves

Bachelor's degree; preferred.

Responsibilities

Manage the end-to-end sales cycle, including prospecting, qualifying, demonstrating, and closing business to achieve quota.
Build relationships and maintain partnerships with other Paychex teams to drive internal referrals and provide clients with complete solutions.
Present Paychex products and services to final decision makers and end users in the prospect universe.
Analyze customer needs and interests, determine appropriate products, and refer customers to the appropriate party when necessary.
Complete and submit accurate new business paperwork and activity reports by dates agreed upon with Sales management.
Use technology tools to accurately track activities and forecasts.
Continually develop technical, competitive, and sales skills and knowledge to represent the HCM sales organization effectively.
Maintain an operational command of the sales forecast and Paychex and HCM foundations.
Project a positive image of Paychex to clients and the community.