Inside Sales Representative, Mid-Market, USA

Partly • Austin, TX

4d • Onsite

About The Position

Partly is hiring a phone-first, full-cycle Inside Sales Representative to sell its products to independent collision shops across Austin, San Antonio, and surrounding markets. The representative will work from Partly’s Austin office and report to the Head of Sales, USA. This is the first dedicated inside-sales hire focused on independent shops in the United States; insights from the role will help establish the sales playbook and support the onboarding of future hires.

The role involves researching prospective shops, conducting high-volume outbound outreach, running discovery and live product demonstrations, and closing sales—often during the first call. For larger or more complex shops, the representative will manage follow-up conversations, review completed repair files with specialists, and make in-person visits where appropriate. They will hand closed customers over to Onboarding and Customer Success, maintain accurate pipeline and forecasting information in HubSpot, document effective sales practices, use AI tools to improve sales work, and share customer feedback with product and go-to-market teams.

The position is based in Austin, with occasional local travel to visit shops. Partly connects employees with their nearest office for onboarding and covers travel and accommodation for quarterly team events. Relocation-cost assistance may be available for candidates relocating to join the company.

Requirements

• 2 to 4 years of quota-carrying B2B sales experience, with a meaningful share of deals closed on the first call.
• A track record of generating most closed revenue through personal outbound prospecting.
• Ability to conduct live, unscripted product demonstrations focused on the prospect’s needs.
• Comfort selling a developing product and being transparent when an answer is not known.
• Experience building or automating something useful with AI in sales work and ability to explain its impact.
• Ability to manage a high-volume pipeline while maintaining detail and discipline.
• Based in Austin and able to work from the Austin office, with occasional local travel to visit shops.

Nice To Haves

• HubSpot experience.
• Experience selling to owner-operators, such as auto repair shops, trades businesses, restaurants, or small professional firms.
• Hands-on experience in a shop, at a parts counter, or running a business.
• Collision or auto repair industry experience in software, parts, or paint.

Responsibilities

• Build a pipeline through high-volume phone and email outbound to researched independent collision shops.
• Conduct cold-call discovery, live demonstrations, and closing conversations, aiming to close on the first call.
• Follow up with shops that need more time and manage larger or more complex opportunities, including reviewing completed repair files with specialists and visiting shops when appropriate.
• Hand closed customers over to the Onboarding and Customer Success team with the information they need to get the shop live quickly.
• Maintain accurate HubSpot records, forecast honestly, and ensure each open deal has a clear next step.
• Document and develop the sales playbook, including sequences, talk tracks, demo flow, common objections, and conversion rates.
• Use AI tools, including tools the representative builds, to research shops, prepare calls, draft follow-ups, and identify patterns.
• Share shop objections, blockers, and feature requests with product and go-to-market teams.
• Record sales calls, review them, incorporate feedback, and improve performance.

Benefits

• Travel and accommodation covered for quarterly Season Openers.
• Relocation-cost assistance may be available for employees relocating to join the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed