Inside Sales Manager - Mid Market

Paychex•Town of Henrietta, NY

About The Position

Paychex is hiring an Inside Sales Manager to lead a Human Capital Management inside sales team. The role manages a sales territory, hires and develops inside sales representatives, and implements a territory sales plan using high-velocity selling motions. The manager coaches sales talent, creates demand-generation plans to achieve quota, and drives operational excellence through KPIs and continuous improvement. The position primarily supports HCM products in Core Sales, Human Resource Service Sales, and Major Market Sales organizations, with the ability to refer to other business units. Potential career paths include Field Sales Manager, Lead Generation Director, PEO Inside Sales Manager, Inside Sales Director, and other leadership roles. Paychex describes this as an opportunity to contribute during the combination of Paychex and Paycor, as the company invests in innovation and develops its connected HCM platform. The compensation range is $96,087–$266,760, including base pay plus commissions; actual compensation depends on factors such as geographic location, skills, education, and experience. Benefits described apply to full-time employees and include medical coverage, wellness classes, tuition reimbursement, 401(k) with employer match, adoption assistance, financial assistance, paid time off, company holidays, culture days, development programs, and paid volunteer time.

Requirements

Bachelor's degree in Accounting, Business Administration, Marketing, or another relevant field.
Four years of sales experience as a high performer.
One year of leadership experience.
One year of inside sales experience.
One year of experience in the HCM industry.

Nice To Haves

Sales experience or expertise.
Coaching experience or expertise.
Inside Sales Management experience or expertise.
Inside Sales experience or expertise.
Knowledge of selling techniques.

Responsibilities

Lead the Human Capital Management Inside Sales team.
Manage achievement of corporate objectives and sales quotas within budgeted financial guidelines.
Recruit, interview, and hire applicants; conduct performance reviews; coach and mentor inside sales representatives to improve selling skills, consistency, and performance.
Initiate, participate in, and supervise ongoing training in technical knowledge, competitive knowledge, and sales skills.
Manage and supervise daily activities and KPIs of the inside sales team and direct sales staff to meet or exceed corporate goals.
Monitor attainment versus forecast and take corrective action when necessary.
Identify potential management candidates and bring them to the attention of the Zone Manager; remain accountable for the promotion path of sales representatives.
Represent the corporation to clients and the community and project a positive image.
Ensure accuracy of weekly activity reports and audit commission and expense reports.
Foster a culture of proactivity, resilience, and accountability.