Sales Development Representative

ROCHFORD SUPPLY • Brooklyn Park, MN

9d • $70,000 - $100,000

About The Position

Rochford Supply is hiring an Inside Sales Representative to manage and grow an assigned portfolio of existing business customers. The representative will serve as a primary customer contact, help customers select appropriate materials, guide opportunities from initial conversation through purchase, and provide support for customers’ everyday needs. This active sales role involves proactive outreach, uncovering opportunities, growing customer business, and making purchasing easy.

Rochford Supply provides marine, upholstery, and outdoor fabrication materials to businesses nationwide. Its proprietary brands include eTek outdoor textiles, Modality upholstery vinyl, CushionCraft foam, ExtremeGrip adhesives, PowerSnap tools and fasteners, and AquaTop marine products. The sales team contributes directly to the company’s growth.

Success involves learning the products, building customer relationships across an assigned portfolio, maintaining consistent outreach and follow-up, increasing reorder consistency, expanding customers into additional product lines, and generating profitable growth. Strong performers may advance to Senior Inside Sales, Account Management, or other leadership roles as the business grows.

Requirements

• Two or more years of inside sales, account management, or B2B experience preferred.
• A record of following through, earning customer trust, and meeting goals.
• Comfort starting conversations with existing and inactive customers.
• Curiosity about how products work and how customers use them.
• Ability to ask good questions, recommend solutions, and confidently ask for an order.
• Strong organization and attention to detail while managing many accounts.
• Comfort with CRM software, email, and Microsoft Office.

Nice To Haves

• Experience in marine, upholstery, textiles, industrial distribution, or manufacturing.
• Strong sales fundamentals and willingness to learn for candidates coming from other industries.

Responsibilities

• Retain customers and grow sales across an assigned portfolio by understanding customer needs and identifying opportunities to serve them better.
• Make daily calls and send targeted follow-ups to drive reorders, reconnect with inactive customers, and introduce relevant products.
• Follow up on quotes, samples, and inquiries; answer questions and ask for the business.
• Learn customers’ applications and recommend materials that fit their needs.
• Prepare accurate quotes, process orders, and work with customer service and operations to resolve issues quickly.
• Monitor purchasing trends, identify changes in account activity, and maintain clear CRM notes and next steps.
• Meet goals for sales, gross profit, retention, and expansion into additional product lines.
• Partner with Account Managers and colleagues on larger opportunities and complex requests.

Benefits

• Hourly base pay of $26 to $30 per hour, plus uncapped commission and performance bonuses.
• Target total annual earnings of $70,000 to $100,000, including hourly pay, commission, and bonuses.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Product training and ongoing sales coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed