Inside Sales Representative (SDR-to-Closer)

OpsArmy•Austin, TX

11d•Remote

About The Position

This full-time, remote role is an SDR-to-closer opportunity with a fast-growing healthcare technology company. The position focuses primarily on inbound leads rather than traditional cold-calling. Initially, the representative will qualify prospects, manage follow-ups, and advance opportunities while supporting the existing sales team. With product knowledge and strong performance, the role expands to include greater pipeline ownership, independent sales conversations, objection handling, and closing customers. The role suits a motivated, organized, coachable sales professional who is comfortable in a high-volume environment, engaging prospects, identifying their needs, and working toward measurable sales targets. The successful candidate will develop from appointment setting and lead qualification into a full-cycle sales professional who can manage a pipeline, lead discovery conversations, and close business while maintaining a strong customer experience. Candidates must be based in the United States and available during U.S. business hours.

Requirements

At least 1–3+ years of experience in sales development, business development, inside sales, or a comparable customer-facing sales role.
Experience working in a high-volume sales environment with frequent prospect interactions.
Strong spoken and written English and a confident, professional phone presence.
Experience qualifying prospects, asking discovery questions, and identifying customer needs or pain points.
Strong follow-up habits and ability to manage multiple prospects and opportunities simultaneously.
Experience working toward sales quotas, conversion targets, activity metrics, or other measurable performance goals.
Experience using a CRM to track prospect information, sales activities, and follow-ups.
Strong organizational skills and attention to detail.
Ability to learn a new product, understand its value proposition, and communicate it effectively.
Self-motivated, competitive, coachable, and comfortable receiving feedback.
Ability to work independently while collaborating with an existing sales team.
Comfort working in a fast-moving environment where lead volume and priorities may change.
Must be based in the United States and available during U.S. business hours.

Nice To Haves

High-performing SDR or BDR seeking to transition into a closing role.
Experience handling inbound leads and managing a high-velocity sales funnel.
Experience conducting discovery calls and consultative sales conversations.
Experience advancing opportunities, handling objections, or closing deals.
SaaS or technology-enabled services sales experience.
Experience selling to small and medium-sized businesses.
Healthcare technology sales experience.
Experience selling to specialized professional service providers.
Experience in businesses with short sales cycles and high lead volume.
A track record of meeting or exceeding sales targets.

Responsibilities

Respond promptly to inbound leads and engage prospects through phone and video conversations.
Qualify prospects based on their needs, challenges, and suitability for the company's services.
Ask questions to uncover pain points, understand business needs, and identify opportunities.
Determine which prospects are ready to proceed and which need additional nurturing.
Manage a high volume of inbound inquiries while maintaining responsiveness and conversation quality.
Schedule and coordinate sales conversations with appropriate team members and ensure qualified prospects advance through the sales process.
Explain the value of the company's services clearly and compellingly.
Follow up consistently with interested prospects and re-engage those who have not decided or need more information.
Address initial questions and objections, identify concerns, and determine next steps.
Support existing sales representatives when inbound lead volume exceeds their capacity.
Maintain accurate CRM records, including prospect details, call notes, activities, follow-up dates, and opportunity status.
Track prospect interactions, ensure every opportunity has a clear next step, and keep sales information organized and current.
Manage multiple active conversations, prioritize leads, and monitor sales activity and performance against agreed targets.
Identify opportunities to improve follow-up consistency, lead conversion, and pipeline management.
As experience develops, take greater ownership of qualified opportunities, conduct discovery and sales calls independently, present relevant solutions, handle objections, and manage a pipeline toward closing.
Take responsibility for closing customers against agreed sales targets and improve performance through coaching, feedback, and analysis of results.