About The Position

The BevLine Inside Sales Representative – National Accounts handles incoming and outgoing calls from national chain retail partners about account inquiries, order processing, and issue resolution. The representative serves as a primary contact for RBG, collaborating with corporate and store-level partners to drive growth. The role uses data and intelligence to influence outlet-level decisions and support brand and category growth, while monitoring daily activities and performance metrics against objectives. The representative develops and maintains relationships with distributor personnel, corporate buyers, and suppliers by understanding and addressing customer needs and providing high levels of service. The role also uses EDI systems to process orders, invoices, and payments accurately and efficiently, responds promptly and professionally to inquiries and concerns, and performs other assigned projects or duties.

Requirements

  • High school diploma or GED.
  • 0 to 2 years of related experience.

Responsibilities

  • Handle incoming and outgoing calls from national chain retail partners regarding account inquiries, order processing, and issue resolution.
  • Act as a primary contact for RBG and collaborate at corporate and store levels to drive growth.
  • Use data and intelligence to influence outlet-level decisions and support brand and category growth.
  • Monitor and track daily activities and performance metrics against set objectives.
  • Develop and maintain relationships with distributor personnel, corporate buyers, and suppliers by understanding and addressing customer needs.
  • Use EDI systems to process orders, invoices, and payments efficiently and accurately.
  • Address inquiries and concerns promptly and professionally to maintain high service standards.
  • Perform other projects or duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement benefits
  • Complimentary health screenings
  • May have the opportunity to participate in a discretionary incentive program, subject to program rules.
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