In House Sales Representative - SpringWell

Moen • Deerfield, IL

1d • $35,000 - $55,000 • Remote

About The Position

As an Inside Sales Representative for SpringWell, Fortune Brands Innovations’ water filtration business, you will guide homeowners toward high-performance water filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend tailored solutions. The role involves building trust by asking effective questions, simplifying complex product information, and recommending options that align with customers’ needs and goals. The position is remote within the United States.

Compensation includes a base salary range of $35,000–$55,000 USD. Total earnings with commissions typically range from $90,000–$120,000, with senior-level associates toward the top of the range. Commissions start immediately and are based on overall business performance rather than individual quotas.

The successful candidate will learn quickly, take initiative, communicate clearly, and collaborate across teams to improve processes and the customer experience. Fortune Brands offers comprehensive benefits and is an equal opportunity employer committed to reasonable accommodations.

Requirements

• At least 2 years of inside sales experience with a track record of results.
• Ability to independently manage a full sales cycle from qualification through close.
• Strong needs-based discovery and objection-handling skills.
• Experience selling higher-consideration or consultative products rather than purely transactional products.
• Ability to manage high inbound lead volume while maintaining conversion discipline.
• Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.

Nice To Haves

• Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
• Deep understanding of residential water quality concerns and installation requirements.

Responsibilities

• Engage inbound prospects by phone, chat, email, and scheduled follow-ups, and independently own the full sales cycle for standard and moderately complex system configurations.
• Conduct structured, needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in clear, accessible language.
• Educate customers about SpringWell products and recommend system configurations suited to their needs, budget, and installation requirements.
• Move assigned opportunities through defined sales stages toward close and address common objections about pricing, installation, and product differentiation.
• Deliver a professional, trust-building customer experience that supports conversion and brand credibility.
• Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity.
• Build product knowledge across system capabilities, installation factors, and competitive alternatives; escalate advanced technical situations while developing the ability to resolve them independently.
• Meet or exceed assigned revenue and productivity targets while managing inbound lead volume, conversion quality, and follow-up discipline; identify approved upsell and cross-sell opportunities.
• Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.

Benefits

• Comprehensive health plans.
• 401(k) program with a company contribution.
• Product discounts.
• Flexible time off benefits.
• Adoption benefits.
• Employee Resource Groups (ERGs).
• Annual bonus plan based on company and individual performance or a role-based sales incentive plan, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed