In House Sales Representative - SpringWell

Fortune Brands • Deerfield, IL

2d • $35,000 - $55,000 • Remote

About The Position

As an Inside Sales Representative for SpringWell, Fortune Brands Innovations’ water filtration business, you will guide homeowners toward high-performance water filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend solutions tailored to customers’ needs. The role is remote within the United States.

You will build trust by asking effective questions, explaining water quality results and technical product information in plain language, and recommending configurations that fit customers’ goals, budgets, and installation requirements. Success requires learning quickly, taking initiative, communicating clearly, and collaborating across teams to improve processes and the customer experience.

The position offers a base salary range of $35,000–$55,000. Commissions begin immediately and are based on overall business performance rather than individual quotas. Total earnings with commissions typically fall between $100,000–$150,000, with senior-level associates toward the higher end. Eligible employees participate in a role-based sales incentive plan or an annual bonus plan based on company and individual performance.

Requirements

• At least 2 years of inside sales experience with a track record of results.
• Ability to independently manage a full sales cycle from qualification through close.
• Strong needs-based discovery and objection-handling skills.
• Experience selling higher-consideration or consultative products rather than purely transactional products.
• Ability to manage high inbound lead volume while maintaining conversion discipline.
• Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.

Nice To Haves

• Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
• Deep understanding of residential water quality concerns and installation requirements.

Responsibilities

• Engage inbound prospects by phone, chat, email, and scheduled follow-ups, and independently manage the full sales cycle for standard and moderately complex system configurations.
• Conduct structured, needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in accessible language.
• Educate customers about SpringWell products and recommend system configurations aligned with their needs, budget, and installation requirements.
• Advance assigned opportunities through defined sales stages toward a close and handle common objections about pricing, installation, and product differentiation.
• Deliver a professional, trust-building customer experience that supports conversion and long-term brand credibility.
• Maintain accurate, timely CRM records, including call notes, follow-ups, and pipeline activity.
• Build product knowledge, including system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios while developing the ability to resolve them independently.
• Meet or exceed assigned revenue and productivity targets while balancing inbound lead volume, conversion quality, and follow-up discipline; identify upsell and cross-sell opportunities within approved product configurations.
• Share recurring customer questions, objections, and water concerns with teammates and marketing and product teams.

Benefits

• Comprehensive health plans.
• 401(k) program with a company contribution.
• Product discounts.
• Flexible time off benefits.
• Adoption benefits.
• Employee Resource Groups (ERGs).
• Annual bonus plan based on company and individual performance or a role-based sales incentive plan, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed