In House Sales Representative - SpringWell
About The Position
As an Inside Sales Representative for SpringWell, Fortune Brands Innovations’ water filtration business, you will guide homeowners toward suitable filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend solutions tailored to customer needs. The role is remote in the United States. Compensation includes a base salary and commissions; stated total earnings with commissions typically fall between $90,000 and $120,000, with senior-level associates toward the top of the range. Commissions start immediately and are based on overall business performance rather than individual quotas. You will independently manage the full sales cycle for standard and moderately complex system configurations, from needs-based discovery through close. This involves explaining water quality results and technical information in accessible terms, recommending products according to customer needs, budget, and installation requirements, managing opportunities through defined sales stages, and maintaining accurate CRM records. You will also develop product knowledge, escalate advanced technical scenarios as needed, meet revenue and productivity targets, identify appropriate upsell and cross-sell opportunities, and share customer insights with colleagues and partner teams.
Requirements
- At least 2 years of inside sales experience with a track record of results.
- Proven ability to independently manage a full sales cycle from qualification through close.
- Strong needs-based discovery and objection-handling skills.
- Experience selling higher-consideration or consultative products rather than purely transactional products.
- Ability to manage high inbound lead volume while maintaining conversion discipline.
- Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.
Nice To Haves
- Background selling water treatment, home services, or other technical home-improvement systems such as HVAC or solar.
- Deep understanding of residential water quality concerns and installation requirements.
Responsibilities
- Engage inbound prospects by phone, chat, and email, conduct scheduled follow-ups, and own the full sales cycle for standard and moderately complex system configurations.
- Conduct structured, needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in clear, accessible language.
- Educate customers about SpringWell products and recommend system configurations aligned with their needs, budget, and installation requirements.
- Move assigned opportunities through defined sales stages toward close and handle common objections involving price, installation, and product differentiation.
- Deliver a professional, trust-building customer experience that supports conversion and brand credibility.
- Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity.
- Build product knowledge about system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios while developing the ability to resolve them independently.
- Meet or exceed assigned revenue and productivity targets while managing high inbound lead volume, conversion quality, and follow-up discipline.
- Identify upsell and cross-sell opportunities within approved product configurations.
- Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.
Benefits
- Comprehensive health plans.
- 401(k) program with a company contribution.
- Product discounts.
- Flexible time off benefits.
- Adoption benefits.
- Employee Resource Groups.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
