In House Sales Representative - SpringWell
About The Position
As an Inside Sales Representative for SpringWell’s water filtration business, you will guide homeowners toward high-performance water filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend solutions tailored to customers’ needs, budgets, and installation requirements. The role is remote in the United States. You will own the full sales cycle for standard and moderately complex system configurations, build trust through clear needs-based discovery, and explain water quality test results and technical product information in accessible terms. Success requires learning quickly, taking initiative, communicating clearly, and collaborating across teams to improve processes and the customer experience. The stated base salary range is $35,000–$55,000. The posting says total earnings with commissions typically fall between $100,000 and $150,000, with senior-level associates toward the higher end. Commissions begin immediately and are based on overall business performance rather than individual quotas.
Requirements
- At least 2 years of inside sales experience with a track record of results.
- Ability to independently manage a full sales cycle from qualification through close.
- Strong needs-based discovery and objection-handling skills.
- Experience selling higher-consideration or consultative products rather than purely transactional products.
- Ability to manage high inbound lead volume while maintaining conversion discipline.
- Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.
Nice To Haves
- Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
- Deep understanding of residential water quality concerns and installation requirements.
Responsibilities
- Engage inbound prospects by phone, chat, email, and scheduled follow-ups, serving as the first point of contact for SpringWell homeowners.
- Independently manage the full sales cycle for standard and moderately complex system configurations.
- Conduct needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in plain language.
- Educate customers about SpringWell products and recommend configurations suited to their needs, budget, and installation requirements.
- Move assigned opportunities through defined sales stages toward closing and address common objections concerning pricing, installation, and product differentiation.
- Provide a professional, trust-building customer experience that supports conversion and brand credibility.
- Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity, to support reliable forecasting.
- Build product knowledge, including system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios while developing the ability to resolve them independently.
- Meet or exceed assigned revenue and productivity targets while managing inbound lead volume, conversion quality, and follow-up discipline.
- Identify upsell and cross-sell opportunities within approved product configurations.
- Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.
Benefits
- Comprehensive health plans.
- 401(k) program with a company contribution.
- Product discounts.
- Flexible time off benefits.
- Adoption benefits.
- Employee Resource Groups (ERGs).
- Role-based sales incentive plan or annual bonus plan, depending on the role.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
