In House Sales Representative - SpringWell

Fortune Brands•Phoenix, AZ

2d•$90,000 - $120,000•Remote

About The Position

As an Inside Sales Representative for SpringWell’s water filtration business, you will help homeowners select high-performance water filtration and treatment solutions. You will manage a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend solutions tailored to customers’ needs. The role requires learning quickly, taking initiative, communicating clearly, and partnering across teams to improve processes and the customer experience. You will build trust by asking effective questions, explaining complex product information simply, and recommending solutions aligned with customers’ needs and goals. This is a remote position in the United States. Compensation includes a base salary and commissions. The posting states that total earnings with commissions typically range from $90,000 to $120,000, with senior-level associates toward the top end. Commissions start immediately and are based on overall business performance rather than individual quotas.

Requirements

At least 2 years of inside sales experience with a track record of results.
Proven ability to independently manage a full sales cycle from qualification through close.
Strong needs-based discovery and objection-handling skills.
Experience selling higher-consideration or consultative products rather than purely transactional products.
Ability to manage a high volume of inbound leads while maintaining conversion discipline.
Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.

Nice To Haves

Background selling water treatment, home services, or other technical home-improvement systems such as HVAC or solar.
Deep understanding of residential water quality concerns and installation requirements.

Responsibilities

Engage inbound prospects by phone, chat, email, and scheduled follow-ups, and independently manage the full sales cycle for standard and moderately complex system configurations.
Conduct needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in plain language.
Educate customers about SpringWell products and recommend system configurations suited to their needs, budget, and installation requirements.
Progress assigned opportunities through defined sales stages toward closing and address common objections about pricing, installation, and product differentiation.
Deliver a professional, trust-building customer experience that supports conversion and long-term brand credibility.
Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity.
Build product knowledge, including system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios while developing the ability to resolve them independently.
Meet or exceed revenue and productivity targets while balancing inbound lead volume, conversion quality, and follow-up discipline.
Identify upsell or cross-sell opportunities within approved product configurations.
Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.