In House Sales Representative - SpringWell

Moen•Deerfield, IL

21h•Remote

About The Position

The Inside Sales Representative supports Fortune Brands Innovations’ SpringWell water filtration business by guiding homeowners to appropriate filtration and treatment solutions. The role manages a high volume of inbound leads by phone, chat, and email, using consultative sales and needs-based discovery to recommend tailored solutions. The representative owns the full sales cycle for standard and moderately complex configurations, builds customer trust by explaining technical information clearly, and collaborates with teammates and other functions to improve processes and the customer experience. The position is remote in the United States. Total earnings with commissions typically fall between $90,000 and $120,000, with senior-level associates toward the top end. Commissions begin immediately and are based on overall business performance rather than individual quotas.

Requirements

At least 2 years of inside sales experience with a track record of results.
Proven ability to independently manage a full sales cycle from qualification through close.
Strong needs-based discovery and objection-handling skills.
Experience selling higher-consideration or consultative products rather than purely transactional products.
Ability to manage high inbound lead volume while maintaining conversion discipline.
Proficiency with CRM systems for managing pipeline, follow-ups, and forecasting.

Nice To Haves

Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
Deep understanding of residential water quality concerns and installation requirements.

Responsibilities

Engage inbound prospects by phone, chat, email, and scheduled follow-ups, and independently own the full sales cycle for standard and moderately complex system configurations.
Conduct needs-based discovery to understand customers’ water quality concerns and translate test results and technical details into clear, actionable language.
Educate customers about SpringWell products and recommend system configurations suited to their needs, budget, and installation requirements.
Move assigned opportunities through sales stages toward close and handle common objections regarding pricing, installation, and product differentiation.
Provide a professional, trust-building customer experience that supports conversion and long-term brand credibility.
Maintain accurate and timely CRM records, including call notes, follow-ups, and pipeline activity.
Build product knowledge covering system capabilities, installation factors, and competitive alternatives; escalate advanced technical scenarios and develop the ability to resolve them independently.
Meet or exceed assigned revenue and productivity targets while managing inbound lead volume, conversion quality, follow-up discipline, and approved upsell or cross-sell opportunities.
Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.