In House Sales Representative - SpringWell
About The Position
The In House Sales Representative will support Fortune Brands Innovations’ SpringWell water filtration business by helping homeowners select appropriate filtration and treatment solutions. This remote U.S. role manages a high volume of inbound leads by phone, chat, and email, using consultative selling to recommend solutions tailored to customers’ needs, budgets, and installation requirements. The representative builds trust by asking thoughtful questions, explaining water test results and technical product information in clear language, and guiding customers through the sales process. The role independently manages the full sales cycle for standard and moderately complex system configurations, maintains accurate CRM records, meets revenue and productivity targets, and contributes customer insights to teammates and other business teams. The stated base salary range is $35,000–$55,000, with total earnings typically between $90,000 and $120,000 when commissions are included. Commissions begin immediately and are based on overall business performance rather than individual quotas.
Requirements
- At least 2 years of inside sales experience with a track record of results.
- Ability to independently manage a full sales cycle from qualification through close.
- Strong needs-based discovery and objection-handling skills.
- Experience selling higher-consideration or consultative products rather than purely transactional products.
- Ability to manage high inbound lead volume while maintaining conversion discipline.
- Proficiency with CRM systems for pipeline management, follow-ups, and forecasting.
Nice To Haves
- Background selling water treatment, home services, or technical home-improvement systems such as HVAC or solar.
- Deep understanding of residential water quality concerns and installation requirements.
Responsibilities
- Engage inbound prospects by phone, chat, email, and scheduled follow-ups, and independently own the sales cycle for standard and moderately complex system configurations.
- Conduct structured, needs-based discovery to understand customers’ water quality concerns and explain test results and technical details in accessible language.
- Educate customers about SpringWell products and recommend system configurations suited to their needs, budget, and installation requirements.
- Move assigned opportunities through sales stages toward close and handle common objections related to pricing, installation, and product differentiation.
- Provide a professional, trust-building customer experience that supports conversion and brand credibility.
- Maintain accurate, timely CRM records, including call notes, follow-ups, and pipeline activity.
- Build product knowledge, escalate advanced technical scenarios, and develop the ability to resolve them independently over time.
- Meet or exceed revenue and productivity targets while managing inbound lead volume, conversion quality, and follow-up discipline.
- Identify upsell and cross-sell opportunities within approved product configurations.
- Share recurring customer questions, objections, and water concerns with teammates, marketing, and product teams.
Benefits
- Comprehensive health plans
- 401(k) program with a company contribution
- Product discounts
- Flexible time off benefits
- Adoption benefits
- Employee Resource Groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
