Inside Sales Representative - NEFCO Construction Supply

Nefco • North Charleston, SC

3d

About The Position

The Inside Sales Representative supports an exceptional customer experience, regional sales growth, and operational success at NEFCO, a family-operated construction supply distributor. The position manages quotes and orders, assists contractor customers, and collaborates with outside sales, purchasing, vendors, logistics, and branch leadership. The role also supports sales initiatives and revenue and gross profit goals through responsive service, customer engagement, and sales opportunities.

New hires complete NEFCO’s onboarding program and are expected to develop proficiency in Eclipse within their first 90 days. NEFCO describes advancement opportunities into roles such as Senior Inside Sales Representative, Strategic Accounts Inside Sales, Inside Sales Supervisor, Regional Manager, and Outside Sales Representative, and notes that it promotes from within.

Requirements

• 1–3 years of inside sales, customer service, or distribution industry experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask and perform effectively in a fast-paced, high-volume environment.
• Detail-oriented, with a strong sense of urgency and accountability.
• Proficiency with Microsoft Office Suite and ERP systems.
• Team-oriented mindset and strong problem-solving abilities.

Nice To Haves

• Experience in construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or a related industry.
• Eclipse experience.
• Associate’s or Bachelor’s degree; equivalent experience is also considered.

Responsibilities

• Serve as a primary point of contact for outside sales and customers regarding pricing, product availability, order status, and project support.
• Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
• Build customer relationships through responsive communication and exceptional service.
• Generate additional sales opportunities through upselling, cross-selling, and proactive customer engagement.
• Support company sales initiatives and help achieve revenue and gross profit goals.
• Coordinate with purchasing to source non-stock materials and meet customer timelines.
• Communicate with customers, vendors, logistics, outside sales representatives, and branch leadership to ensure smooth order execution.
• Maintain product knowledge across NEFCO’s construction supply offerings and vendor programs.
• Participate in training, sales meetings, and ongoing professional development.
• Contribute to a positive, high-energy, team-first culture.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Competitive base salary plus performance-based incentives.
• Ongoing training through vendor programs and internal coaching.
• Opportunities for advancement and internal promotion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed