Inside Sales Representative - NEFCO Construction Supply

NEFCO Construction Supply LLC•North Charleston, SC

14h•$25 - $40

About The Position

The Inside Sales Representative supports customer service, regional sales growth, and operational success at NEFCO, a family-operated construction supply distributor. The role manages quotes and orders, supports contractor customers, and collaborates with outside sales, purchasing, and operations teams. It is suited to an organized, customer-focused person motivated by results in a team-oriented environment. The representative serves as a key contact for customers and outside sales on pricing, product availability, order status, and project support. The position also develops customer relationships, identifies additional sales opportunities, and coordinates sourcing and order execution. During the first 90 days, the employee completes NEFCO’s onboarding program, develops proficiency in Eclipse, and begins building confidence with customers and outside sales. NEFCO describes opportunities for advancement into senior inside sales, strategic accounts, supervisory, regional management, and outside sales roles.

Requirements

1–3 years of inside sales, customer service, or distribution industry experience preferred.
Strong communication and relationship-building skills.
Ability to multitask and perform effectively in a fast-paced, high-volume environment.
Detail-oriented with a strong sense of urgency and accountability.
Proficiency with Microsoft Office Suite and ERP systems.
Team-oriented mindset with strong problem-solving abilities.
Frequent keyboarding and computer use.
Ability to communicate verbally in person and by telephone.
Ability to read and process written and electronic documents.
Ability to remain stationary for extended periods while working at a workstation.

Nice To Haves

Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience.
Eclipse experience.
Associate’s or Bachelor’s degree; equivalent experience considered.

Responsibilities

Serve as a primary point of contact for outside sales and customers regarding pricing, product availability, order status, and project support.
Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
Build customer relationships through responsive communication and exceptional service.
Pursue sales opportunities through upselling, cross-selling, and proactive customer engagement.
Support company sales initiatives and help achieve revenue and gross profit goals.
Coordinate with purchasing to source non-stock materials and meet customer timelines.
Communicate with customers, vendors, logistics, outside sales representatives, and branch leadership to ensure smooth order execution.
Maintain product knowledge of NEFCO’s construction supply offerings and vendor programs.
Participate in training opportunities, sales meetings, and ongoing professional development.
Contribute to a positive, high-energy, team-first culture.